Campus offices are overloaded with repetitive queries — fee deadlines, scholarship forms, timetables — and students often prefer asking in regional languages, while official information is locked inside PDFs in English.
Dhruva bridges this gap by providing:
- Multilingual support (English, Hindi, Tamil, more coming soon)
- Instant answers from official documents (circulars, FAQs, policies)
- 24/7 availability on Website, Telegram, and WhatsApp
- Fallback to staff contact when Dhruva is unsure
- Community-driven improvement via “Help Us Improve Dhruva” feature
- Multilingual Q&A → GPT-powered, answers in student’s preferred language
- Document Grounding → Uses embeddings + cosine similarity to fetch answers from PDFs
- Cross-Platform → Integrated with Website, Telegram, and preview WhatsApp bot
- Fallback Mode → Shares staff contact info if answer is missing/uncertain
- Community Contribution → Users can help improve Dhruva by submitting answers Dhruva missed
- Future Scope:
- Multi-turn conversational context
- Speech-to-Text (STT) & Text-to-Speech (TTS)
- Auto-generation of student letters (e.g., Bonafide certificates)
- Mobile App
