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ITIL 4 Glossary

Anki cards deck for learning ITIL 4 terms.

This is a compilation of glossaries from official publications:

  • ITIL Foundation. ITIL 4 Edition
  • ITIL 4: High-velocity IT
  • ITIL 4: Drive Stakeholder Value
  • ITIL 4: Create, Deliver and Support
  • ITIL 4: Direct, Plan and Improve
  • ITIL 4: Digital and IT Strategy
  • ITIL 4: Acquiring and managing cloud services

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Constructive feedback and suggestions are always welcome!
You can contact me at Telegram "Академия Айтиэра"

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Anki cards deck for learning ITIL terms

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