update docs & ws urls to callout region dependency

exotel-chatbot/inbound/README.md

@@ -154,6 +154,8 @@ Update your Voicebot Applet configuration to use your production server:
   - `ORGANIZATION_NAME` with your organization ID
 
 - Update custom parameters as needed for your production environment
+- If the bot is deployed to a region other than us-west (default), update the websocket url with region. For example, if deployed in `eu-central`, the url becomes `"wss://eu-central.api.pipecat.daily.co/ws/exotel"`
+
 
 ### Call your Bot
 

exotel-chatbot/outbound/README.md

@@ -185,6 +185,7 @@ Update your bot number's Voicebot Applet configuration for production:
   - `ORGANIZATION_NAME` with your organization ID
 
 > Alternatively, you can test your Pipecat Cloud deployment by keeping your bot number pointed to your local server via ngrok.
+> If the bot is deployed to a region other than us-west (default), update the websocket url with region. For example, if deployed in `eu-central`, the url becomes `"wss://eu-central.api.pipecat.daily.co/ws/exotel"`
 
 ### Call your Bot
 

plivo-chatbot/inbound/server.py

@@ -39,7 +39,12 @@ def get_websocket_url(host: str, body_data: dict = None):
 
         service_host = f"{agent_name}.{org_name}"
         query_params.append(f"serviceHost={service_host}")
+        print("If deployed in a region other than us-west (default), update websocket url!")
         base_url = "wss://api.pipecat.daily.co/ws/plivo"
+        # uncomment appropriate region url:
+        # base_url = wss://us-east.api.pipecat.daily.co/ws/plivo
+        # base_url = wss://eu-central.api.pipecat.daily.co/ws/plivo
+        # base_url = wss://ap-south.api.pipecat.daily.co/ws/plivo
     else:
         base_url = f"wss://{host}/ws"
 

plivo-chatbot/outbound/server.py

@@ -72,7 +72,13 @@ def get_websocket_url(host: str):
     env = os.getenv("ENV", "local").lower()
 
     if env == "production":
-        return "wss://api.pipecat.daily.co/ws/plivo"
+        print("If deployed in a region other than us-west (default), update websocket url!")
+        ws_url = "wss://api.pipecat.daily.co/ws/plivo"
+        # uncomment appropriate region url:
+        # ws_url = wss://us-east.api.pipecat.daily.co/ws/plivo
+        # ws_url = wss://eu-central.api.pipecat.daily.co/ws/plivo
+        # ws_url = wss://ap-south.api.pipecat.daily.co/ws/plivo
+        return ws_url
     else:
         return f"wss://{host}/ws"
 

telnyx-chatbot/inbound/README.md

@@ -147,6 +147,8 @@ Replace:
 - `AGENT_NAME` with the name of the agent you deployed in the previous stepyour deployed agent name
 - `ORGANIZATION_NAME` with your Pipecat Cloud organization name
 
+> If the bot is deployed to a region other than us-west (default), update the websocket url with region. For example, if deployed in `eu-central`, the url becomes `"wss://eu-central.api.pipecat.daily.co/ws/telnyx?serviceHost=AGENT_NAME.ORGANIZATION_NAME"`
+
 ### Call your Bot
 
 Your bot file is now deployed to Pipecat Cloud and Telnyx is configured to receive calls. Dial the number associated with your bot to start a conversation!

telnyx-chatbot/outbound/server.py

@@ -79,7 +79,15 @@ def get_websocket_url(host: str):
     env = os.getenv("ENV", "local").lower()
 
     if env == "production":
-        return "wss://api.pipecat.daily.co/ws/telnyx"
+        print("If deployed in a region other than us-west (default), update websocket url!")
+
+        ws_url = "wss://api.pipecat.daily.co/ws/telnyx"
+        # uncomment appropriate region url:
+        # ws_url = wss://us-east.api.pipecat.daily.co/ws/telnyx
+        # ws_url = wss://eu-central.api.pipecat.daily.co/ws/telnyx
+        # ws_url = wss://ap-south.api.pipecat.daily.co/ws/telnyx
+
+        return ws_url
     else:
         return f"wss://{host}/ws"
 

twilio-chatbot/inbound/README.md

@@ -160,6 +160,8 @@ where:
 - `AGENT_NAME` is the name of the agent that you deployed to Pipecat Cloud
 - `ORGANIZATION_NAME` is the name of your Pipecat Cloud organization
 
+> If the bot is deployed to a region other than us-west (default), update the websocket url with region. For example, if deployed in `eu-central`, the url becomes `"wss://eu-central.api.pipecat.daily.co/ws/twilio"`
+
 ### Call your Bot
 
 Place a call to the number associated with your bot. The bot will answer and start the conversation.

twilio-chatbot/outbound/server_utils.py

@@ -162,7 +162,14 @@ def get_websocket_url() -> str:
         ws_url = local_server_url.replace("https://", "wss://")
         return f"{ws_url}/ws"
     else:
-        return "wss://api.pipecat.daily.co/ws/twilio"
+        print("If deployed in a region other than us-west (default), update websocket url!")
+
+        ws_url = "wss://api.pipecat.daily.co/ws/twilio"
+        # uncomment appropriate region url:
+        # ws_url = wss://us-east.api.pipecat.daily.co/ws/twilio
+        # ws_url = wss://eu-central.api.pipecat.daily.co/ws/twilio
+        # ws_url = wss://ap-south.api.pipecat.daily.co/ws/twilio
+        return ws_url
 
 
 def generate_twiml(twiml_request: TwimlRequest) -> str: