Common issues
If you lost your mobile or deleted that account in your mobile app then how you will access your site
Ans - In that case Two Factor Authentication have an option Backup utility in backend. In that a code is generated automatically and can be used as verification code.
Just go to two factor authentication and click over Backup code. Now a backup code will be mailed to your email address. Email address will be decided according to entered credentials for joomla.
If your verification code doesn't match and you are not allowed to successfully logged in at backend of your site?
Ans - Check your Web server and Google account time zones, they must sync or having same time zone . As verification code can be generated using time based method so if they have different time zone then this issue may occurred.
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How to disable 2FA plugin from database? 😟
If you missed your verification code account or deleted account or any other case and you are not able to access your site then you can disable Two Way Authenticator plugin from your database. Find tfa plugin in your db #__extension table. ( name = 'Two Factor Authentication' and type = 'plugin' )
In this table you can see enable field, set value 0 in this field. If you are unable to do this then please send your site PMA access at {support+2fa@readybytes.in}. I will do it for you. 😊