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Ted McDonald edited this page Apr 19, 2017 · 1 revision

General FAQ

General

Q: I am having trouble running the samples, what can I do to debug them?

A: The following steps are generally useful for debugging the samples:

  • Ensure the prerequisites for the MaxMind DXL client have been met.

  • Switch from ERROR to DEBUG logging in the samples as shown below:

    # Configure local logger
    logging.getLogger().setLevel(logging.ERROR)

    Change to:

    # Configure local logger
    logging.getLogger().setLevel(logging.DEBUG)

Q: I receive an error similar to the following, "Error: unable to locate service for request (-2147483647)", when attempting to invoke the MaxMind DXL service

A: This typically occurs if the MaxMind DXL Service is not running.

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