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[OBSERVABILITY][ResponseOps][Cases][8.19] Note about new case analytics indices #4918

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12 changes: 7 additions & 5 deletions docs/en/observability/create-cases.asciidoc
Original file line number Diff line number Diff line change
Expand Up @@ -13,8 +13,10 @@ You can also optionally add custom fields and case templates. preview:[]
image::images/cases.png[Cases page]
// NOTE: This is an autogenerated screenshot. Do not edit it directly.

NOTE: If you create cases in {stack-manage-app} or the {security-app}, they are not
visible in {observability}. Likewise, the cases you create in {observability}
are not visible in {stack-manage-app} or the {security-app}.
You also cannot attach alerts from {stack-manage-app} or the {security-app} to
cases in {observability}.
NOTE: With the appropriate index access, you can <<visualize-case-data, build visualizations and metrics>> of data in {observability}, {stack-manage-app}, and {elastic-sec} cases. This can provide improved visibility into patterns and trends of cases within your space.

[[kibana-case-limitations]]
=== Limitations

* If you create cases in {observability}, they are not visible from the {security-app} or {stack-manage-app}. Likewise, the cases you create in {stack-manage-app} are not visible in the {observability} or {lastic-sec}.
* You cannot attach alerts from {elastic-sec} or {stack-manage-app} to cases in {observability}.