Update faq-customers.md #1387
Update faq-customers.md #1387
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SMS is not available as first-factor authentication.
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@rbrayb : Thanks for your contribution! The author(s) have been notified to review your proposed change. |
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Can you review the proposed changes? Important: When the changes are ready for publication, adding a #label:"aq-pr-triaged" |
| @@ -34,7 +34,7 @@ No, External ID add-ons don't have a free tier. However, the ID Governance premi | |||
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| ### Does External ID have phone authentication via SMS? | |||
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| Yes, this feature is now available in workforce and [external](concept-multifactor-authentication-customers.md) configurations. | |||
| No, as per this [article](concept-multifactor-authentication-customers.md), "Currently, SMS isn't available for first-factor authentication or self-service password reset in external tenants". | |||
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@rbrayb thanks for catching - we should clarify that SMS is now supported for second factor auth:
| No, as per this [article](concept-multifactor-authentication-customers.md), "Currently, SMS isn't available for first-factor authentication or self-service password reset in external tenants". | |
| Currently, SMS isn't available for first-factor authentication or self-service password reset in external tenants. However, SMS is now available for second-factor verification in external tenants at additional cost. [Learn more](concept-multifactor-authentication-customers.md#sms-based-authentication) |
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@rbrayb - Can you respond to the requested changes or let us know if you would like us to commit them?
@msmimart - When the changes are ready for publication, adding a #sign-off comment is the best way to signal that the PR is ready for the review team to merge.
#label:"aq-pr-triaged"
@MicrosoftDocs/public-repo-pr-review-team
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SMS is not available as first-factor authentication.