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[iOS Session Replay] Update image troubleshooting section #30851

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Aug 4, 2025
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[iOS Session Replay] Update image troubleshooting section #30851

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[iOS Session Replay] Update image troubleshooting section
mariedm Aug 1, 2025
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mariedm Aug 4, 2025
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Merge branch 'master' into marie.dm/ios-sr-image-troubleshooting
mariedm Aug 4, 2025
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2 changes: 2 additions & 0 deletions content/en/real_user_monitoring/session_replay/mobile/troubleshooting.md
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Images follow a separate processing pipeline, which may introduce a small delay between uploading a replay and the image being available for rendering in the web player.
In this case, wait a few minutes and then reload the replay.

On iOS, vector images are not supported in Session Replay and appear as "Unsupported image type" placeholders in the replay. To work around this, disable the "Preserve Vector Data" option in your asset catalog so that Xcode rasterizes the images, allowing them to be captured correctly. SF Symbols are also not supported.

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### The session replay rendering looks does not exactly mirror my application
Mobile Session Replay's approach combines performance with usability. To achieve this, it's not a pixel-perfect recreation of your app, but instead it takes a hybrid approach to the visual: it displays a scaffold of the screen that can later be enriched with styling and contextual images.

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