diff --git a/contact_center_insights_qa_question_basic/backing_file.tf b/contact_center_insights_qa_question_basic/backing_file.tf new file mode 100644 index 00000000..c60b1199 --- /dev/null +++ b/contact_center_insights_qa_question_basic/backing_file.tf @@ -0,0 +1,15 @@ +# This file has some scaffolding to make sure that names are unique and that +# a region and zone are selected when you try to create your Terraform resources. + +locals { + name_suffix = "${random_pet.suffix.id}" +} + +resource "random_pet" "suffix" { + length = 2 +} + +provider "google" { + region = "us-central1" + zone = "us-central1-c" +} diff --git a/contact_center_insights_qa_question_basic/main.tf b/contact_center_insights_qa_question_basic/main.tf new file mode 100644 index 00000000..711b3cf9 --- /dev/null +++ b/contact_center_insights_qa_question_basic/main.tf @@ -0,0 +1,29 @@ +resource "google_contact_center_insights_qa_scorecard" "scorecard" { + qa_scorecard_id = "%{scorecard_id}" + location = "us-central1" + display_name = "My Scorecard" + source = "QA_SCORECARD_SOURCE_CUSTOMER_DEFINED" +} + +resource "google_contact_center_insights_qa_scorecard_revision" "rev" { + qa_scorecard = google_contact_center_insights_qa_scorecard.scorecard.qa_scorecard_id + location = "us-central1" +} + +resource "google_contact_center_insights_qa_question" "default" { + qa_scorecard = google_contact_center_insights_qa_scorecard.scorecard.qa_scorecard_id + revision = google_contact_center_insights_qa_scorecard_revision.rev.qa_scorecard_revision_id + location = "us-central1" + + question_body = "Did the agent greet the customer?" + question_type = "CUSTOMIZABLE" + + answer_choices { + str_value = "Yes" + score = 1.0 + } + answer_choices { + str_value = "No" + score = 0.5 + } +} diff --git a/contact_center_insights_qa_question_basic/motd b/contact_center_insights_qa_question_basic/motd new file mode 100644 index 00000000..45a906e8 --- /dev/null +++ b/contact_center_insights_qa_question_basic/motd @@ -0,0 +1,7 @@ +=== + +These examples use real resources that will be billed to the +Google Cloud Platform project you use - so make sure that you +run "terraform destroy" before quitting! + +=== diff --git a/contact_center_insights_qa_question_basic/tutorial.md b/contact_center_insights_qa_question_basic/tutorial.md new file mode 100644 index 00000000..135ce828 --- /dev/null +++ b/contact_center_insights_qa_question_basic/tutorial.md @@ -0,0 +1,79 @@ +# Contact Center Insights Qa Question Basic - Terraform + +## Setup + + + +Welcome to Terraform in Google Cloud Shell! We need you to let us know what project you'd like to use with Terraform. + + + +Terraform provisions real GCP resources, so anything you create in this session will be billed against this project. + +## Terraforming! + +Let's use {{project-id}} with Terraform! Click the Cloud Shell icon below to copy the command +to your shell, and then run it from the shell by pressing Enter/Return. Terraform will pick up +the project name from the environment variable. + +```bash +export GOOGLE_CLOUD_PROJECT={{project-id}} +``` + +After that, let's get Terraform started. Run the following to pull in the providers. + +```bash +terraform init +``` + +With the providers downloaded and a project set, you're ready to use Terraform. Go ahead! + +```bash +terraform apply +``` + +Terraform will show you what it plans to do, and prompt you to accept. Type "yes" to accept the plan. + +```bash +yes +``` + + +## Post-Apply + +### Editing your config + +Now you've provisioned your resources in GCP! If you run a "plan", you should see no changes needed. + +```bash +terraform plan +``` + +So let's make a change! Try editing a number, or appending a value to the name in the editor. Then, +run a 'plan' again. + +```bash +terraform plan +``` + +Afterwards you can run an apply, which implicitly does a plan and shows you the intended changes +at the 'yes' prompt. + +```bash +terraform apply +``` + +```bash +yes +``` + +## Cleanup + +Run the following to remove the resources Terraform provisioned: + +```bash +terraform destroy +``` +```bash +yes +``` diff --git a/contact_center_insights_qa_scorecard_basic/backing_file.tf b/contact_center_insights_qa_scorecard_basic/backing_file.tf new file mode 100644 index 00000000..c60b1199 --- /dev/null +++ b/contact_center_insights_qa_scorecard_basic/backing_file.tf @@ -0,0 +1,15 @@ +# This file has some scaffolding to make sure that names are unique and that +# a region and zone are selected when you try to create your Terraform resources. + +locals { + name_suffix = "${random_pet.suffix.id}" +} + +resource "random_pet" "suffix" { + length = 2 +} + +provider "google" { + region = "us-central1" + zone = "us-central1-c" +} diff --git a/contact_center_insights_qa_scorecard_basic/main.tf b/contact_center_insights_qa_scorecard_basic/main.tf new file mode 100644 index 00000000..2c3e7b52 --- /dev/null +++ b/contact_center_insights_qa_scorecard_basic/main.tf @@ -0,0 +1,8 @@ +resource "google_contact_center_insights_qa_scorecard" "default" { + qa_scorecard_id = "%{scorecard_id}" + location = "us-central1" + display_name = "My Scorecard" + description = "My Scorecard Description" + is_default = false + source = "QA_SCORECARD_SOURCE_CUSTOMER_DEFINED" +} diff --git a/contact_center_insights_qa_scorecard_basic/motd b/contact_center_insights_qa_scorecard_basic/motd new file mode 100644 index 00000000..45a906e8 --- /dev/null +++ b/contact_center_insights_qa_scorecard_basic/motd @@ -0,0 +1,7 @@ +=== + +These examples use real resources that will be billed to the +Google Cloud Platform project you use - so make sure that you +run "terraform destroy" before quitting! + +=== diff --git a/contact_center_insights_qa_scorecard_basic/tutorial.md b/contact_center_insights_qa_scorecard_basic/tutorial.md new file mode 100644 index 00000000..b320dfe8 --- /dev/null +++ b/contact_center_insights_qa_scorecard_basic/tutorial.md @@ -0,0 +1,79 @@ +# Contact Center Insights Qa Scorecard Basic - Terraform + +## Setup + + + +Welcome to Terraform in Google Cloud Shell! We need you to let us know what project you'd like to use with Terraform. + + + +Terraform provisions real GCP resources, so anything you create in this session will be billed against this project. + +## Terraforming! + +Let's use {{project-id}} with Terraform! Click the Cloud Shell icon below to copy the command +to your shell, and then run it from the shell by pressing Enter/Return. Terraform will pick up +the project name from the environment variable. + +```bash +export GOOGLE_CLOUD_PROJECT={{project-id}} +``` + +After that, let's get Terraform started. Run the following to pull in the providers. + +```bash +terraform init +``` + +With the providers downloaded and a project set, you're ready to use Terraform. Go ahead! + +```bash +terraform apply +``` + +Terraform will show you what it plans to do, and prompt you to accept. Type "yes" to accept the plan. + +```bash +yes +``` + + +## Post-Apply + +### Editing your config + +Now you've provisioned your resources in GCP! If you run a "plan", you should see no changes needed. + +```bash +terraform plan +``` + +So let's make a change! Try editing a number, or appending a value to the name in the editor. Then, +run a 'plan' again. + +```bash +terraform plan +``` + +Afterwards you can run an apply, which implicitly does a plan and shows you the intended changes +at the 'yes' prompt. + +```bash +terraform apply +``` + +```bash +yes +``` + +## Cleanup + +Run the following to remove the resources Terraform provisioned: + +```bash +terraform destroy +``` +```bash +yes +``` diff --git a/contact_center_insights_qa_scorecard_revision_basic/backing_file.tf b/contact_center_insights_qa_scorecard_revision_basic/backing_file.tf new file mode 100644 index 00000000..c60b1199 --- /dev/null +++ b/contact_center_insights_qa_scorecard_revision_basic/backing_file.tf @@ -0,0 +1,15 @@ +# This file has some scaffolding to make sure that names are unique and that +# a region and zone are selected when you try to create your Terraform resources. + +locals { + name_suffix = "${random_pet.suffix.id}" +} + +resource "random_pet" "suffix" { + length = 2 +} + +provider "google" { + region = "us-central1" + zone = "us-central1-c" +} diff --git a/contact_center_insights_qa_scorecard_revision_basic/main.tf b/contact_center_insights_qa_scorecard_revision_basic/main.tf new file mode 100644 index 00000000..3cad7fb0 --- /dev/null +++ b/contact_center_insights_qa_scorecard_revision_basic/main.tf @@ -0,0 +1,11 @@ +resource "google_contact_center_insights_qa_scorecard" "scorecard" { + qa_scorecard_id = "%{scorecard_id}" + location = "us-central1" + display_name = "My Scorecard" + source = "QA_SCORECARD_SOURCE_CUSTOMER_DEFINED" +} + +resource "google_contact_center_insights_qa_scorecard_revision" "default" { + qa_scorecard = google_contact_center_insights_qa_scorecard.scorecard.qa_scorecard_id + location = "us-central1" +} diff --git a/contact_center_insights_qa_scorecard_revision_basic/motd b/contact_center_insights_qa_scorecard_revision_basic/motd new file mode 100644 index 00000000..45a906e8 --- /dev/null +++ b/contact_center_insights_qa_scorecard_revision_basic/motd @@ -0,0 +1,7 @@ +=== + +These examples use real resources that will be billed to the +Google Cloud Platform project you use - so make sure that you +run "terraform destroy" before quitting! + +=== diff --git a/contact_center_insights_qa_scorecard_revision_basic/tutorial.md b/contact_center_insights_qa_scorecard_revision_basic/tutorial.md new file mode 100644 index 00000000..c776be11 --- /dev/null +++ b/contact_center_insights_qa_scorecard_revision_basic/tutorial.md @@ -0,0 +1,79 @@ +# Contact Center Insights Qa Scorecard Revision Basic - Terraform + +## Setup + + + +Welcome to Terraform in Google Cloud Shell! We need you to let us know what project you'd like to use with Terraform. + + + +Terraform provisions real GCP resources, so anything you create in this session will be billed against this project. + +## Terraforming! + +Let's use {{project-id}} with Terraform! Click the Cloud Shell icon below to copy the command +to your shell, and then run it from the shell by pressing Enter/Return. Terraform will pick up +the project name from the environment variable. + +```bash +export GOOGLE_CLOUD_PROJECT={{project-id}} +``` + +After that, let's get Terraform started. Run the following to pull in the providers. + +```bash +terraform init +``` + +With the providers downloaded and a project set, you're ready to use Terraform. Go ahead! + +```bash +terraform apply +``` + +Terraform will show you what it plans to do, and prompt you to accept. Type "yes" to accept the plan. + +```bash +yes +``` + + +## Post-Apply + +### Editing your config + +Now you've provisioned your resources in GCP! If you run a "plan", you should see no changes needed. + +```bash +terraform plan +``` + +So let's make a change! Try editing a number, or appending a value to the name in the editor. Then, +run a 'plan' again. + +```bash +terraform plan +``` + +Afterwards you can run an apply, which implicitly does a plan and shows you the intended changes +at the 'yes' prompt. + +```bash +terraform apply +``` + +```bash +yes +``` + +## Cleanup + +Run the following to remove the resources Terraform provisioned: + +```bash +terraform destroy +``` +```bash +yes +```