Integration Version
3.12.1
Home Assistant Version
2026.2.1
Modem Model
Arris S33v2
Modem Model Selection in Config
Manually selected my specific model
Bug Description
When the monitor is enabled, the modem crashes/reboots every day/days (resulting in several minutes of outage when the modem reboots). Slowing the polling interval makes it work for longer, but it still crashes.
Unsure if its related, but I also notice the modem logs show "new login" every time the integration polls. It seems like it may not be keeping the cookie and is re-authenticating a new session every polling.
Expected Behavior
I expect it not to crash/reboot the modem frequently
Steps to Reproduce
Set up integration
Enable polling every 2-15 minutes
Wait ~1-2 days
Relevant Log Output
Configuration
URL https://192.168.100.1
Update interval (tried ranging from 120 second to 900 second)
Installation Method
HACS
Diagnostics Download
No response
Additional Context
No response
Pre-submission Checklist
Integration Version
3.12.1
Home Assistant Version
2026.2.1
Modem Model
Arris S33v2
Modem Model Selection in Config
Manually selected my specific model
Bug Description
When the monitor is enabled, the modem crashes/reboots every day/days (resulting in several minutes of outage when the modem reboots). Slowing the polling interval makes it work for longer, but it still crashes.
Unsure if its related, but I also notice the modem logs show "new login" every time the integration polls. It seems like it may not be keeping the cookie and is re-authenticating a new session every polling.
Expected Behavior
I expect it not to crash/reboot the modem frequently
Steps to Reproduce
Set up integration
Enable polling every 2-15 minutes
Wait ~1-2 days
Relevant Log Output
Configuration
Installation Method
HACS
Diagnostics Download
No response
Additional Context
No response
Pre-submission Checklist