Automation around reported Issues

[tonhe]

Seerr's issue reporting system is great for surfacing problems (bad encodes, audio sync issues, artifacts, wrong language, etc.) but the workflow dead-ends there. There's no path from "user reported a problem" to "get a better copy" without an admin manually going into Radarr or Sonarr to blocklist the file and trigger a new search.

Proposed Feature

Add a per-user permission (similar to the existing auto-approve request permission) that enables automatic issue resolution. When a user with this permission reports an issue on a media item, Seerr would:

Call the appropriate Radarr/Sonarr API to delete the current file and blocklist the release
Trigger an automatic search for a replacement
Update the issue status in Seerr to reflect that a re-download has been initiated

Why per-user permission matters

Not all users should be able to trigger re-downloads... that's a potentially disruptive action. Admins should be able to grant this to trusted users (family members, power users) while leaving regular users on the standard report-and-wait workflow.

Integration points

Radarr and Sonarr both expose API endpoints for this already.. delete file + blocklist (DELETE /api/v3/moviefile/{id} with blocklist flag in Radarr, equivalent in Sonarr), followed by a command to trigger a new search. Seerr already has service integrations with both, so the plumbing is largely there.

[gauthier-th]

Seerr is not designed to manage media. It's designed to manage requests, and send them to the *arr stack.
All this media management stuff doesn't belong to Seerr and should be done on *arr. If you want a full automatic workflow for your usecase, you can still write a script that interacts the the *arr API and the Seerr API and do what you want.