diff --git a/src/components/tou-flow/parental-consent-required-page.jsx b/src/components/tou-flow/parental-consent-required-page.jsx
index b4f392ab3fc..a5d1c1f2623 100644
--- a/src/components/tou-flow/parental-consent-required-page.jsx
+++ b/src/components/tou-flow/parental-consent-required-page.jsx
@@ -56,7 +56,7 @@ const ParentalConsentRequiredPage = ({user, onSubmit, loading, error, consentReq
                         values={{
                             p: chunks => <p className="description-paragraph">{chunks}</p>,
                             needHelpLink: <a
-                                href="https://mitscratch.freshdesk.com/en/support/home"
+                                href="https://mitscratch.freshdesk.com/en/support/tickets/new"
                                 target="_blank"
                                 rel="noreferrer"
                             >
diff --git a/src/components/tou-flow/profile-completion-step.jsx b/src/components/tou-flow/profile-completion-step.jsx
index 1a698932962..fe25ecf6090 100644
--- a/src/components/tou-flow/profile-completion-step.jsx
+++ b/src/components/tou-flow/profile-completion-step.jsx
@@ -55,7 +55,7 @@ const ProfileCompletionStep = ({user, onSubmit, loading, error}) => {
                 {id: 'tou.profileCompletionStepDescription'}, {
                     needHelpLink: <a
                         className="link"
-                        href="https://mitscratch.freshdesk.com/en/support/home"
+                        href="https://mitscratch.freshdesk.com/en/support/tickets/new"
                         target="_blank"
                         rel="noreferrer"
                     >