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Mikaela Suomalainen edited this page Jul 13, 2014
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### Channels
We have three channels: #limnoria, #limnoria-bots, and #limnoria-verbose, all of which are hosted on freenode. #limnoria is the main support channel, #limnoria-bots is for bot testing, and #limnoria-verbose is for verbose announcements about the repository.
The only opped user is Limnoria the bot. Limnoria's prefixes are @ and ;;.
The most common rules must be followed in the channel:
- No flooding.
- Limnoria has AttackProtector loaded and will punish from that.
- No spam.
- No illegal activities.
- No copyright-violating links or help.
- Don't misgender people
- If you are unsure which pronouns to use, please ask them or use gender neutral pronouns.
- This also includes words like "guy(s)" or "man" or "bro" and others.
- Not everyone is a "guy".
- "But they are gender neutral, look at the dictionary!"
- Is masculinity / male default gender for everyone? Is it gender neutral? No, it's not, so you shouldn't default to it.
- "Bro" - It's very unlikely that we are (male) relatives.
- Off-topic talk is mostly tolerated.
- Please do not abuse Limnoria; query it or use #limnoria-bots
- Speak English. French chat is at #supybot-fr
- Respect everyone.
- Don't engage in prejudice in any way. This includes not being ableist, anti-ABGILPQT+ (A*, Bi*, Gay, Intersex, Lesbian, Pan*, Queer, Trans* or any other gender/sexual/romantic orientation), classist, sexist, racist, etc…
- If you cannot act appropriately according to these guidelines, #Limnoria isn't the right place for you (and neither is freenode according to what is off-topic for them.)
- Please do not send people private messages without asking.
- Please keep the support requests on #limnoria. This way if someone else has your issue, they can learn from the solution too.
- Please do not address your support questions to specific people. There are many people who most probably can answer to you.
- Please do not ask the same question in multiple Supybot channels at the same time. Many helpers are in more than one channel and it's not fair for them or the other people seeking support.
- Please do not ask to ask. If you have a question, just outright ask it directly.
- Examples of asking to ask include (but are not limited to): "Anybody here?" "May I ask a question?" "I have a question..."
### Bots
Bots are not allowed in #limnoria. If you want to test your bot or show something to someone, do it in #limnoria-bots.
- Please give as much information on your issue as possible.
- If something isn't working, the first place to check for information is the bot's console, which is the information that appears in the terminal window that you started the bot from.
- The console will (almost always) provide a traceback. This information tells you not only which file the error occurred in, but what line it occurred on too.
- Please provide us with the FULL traceback in a pastebin when seeking help. It helps us to help you.
- If you must paste something that is more than two lines, please use a pastebin.
- If you are coding something, please send the full code and not only a snippet.
- You should also mention where the issue happens.
- If you are coding something, please send the full code and not only a snippet.
- What did you try to do? What happened instead?
- Which version of Supybot do you have?
- You can it with the
versioncommand or if your bot doesn't start,supybot --versionin the terminal.
- You can it with the
- Which version of Python are you using?
versionshould show it too or if it doesn't,python --versionorpythonX --versionshould tell it to you if you know which major version of Python you are using.
- If something isn't working, the first place to check for information is the bot's console, which is the information that appears in the terminal window that you started the bot from.
- In case there is a troubling user or bot on the channel, you can alert the ops with the alert command. It can also be called in PM.
/msg limnoria channel alert #limnoria <message about what you need help with.>- If you cannot reach any channel op (they all are away or somewhere), you can ask at #freenode. They have been authorized to take action in case of an emergency (
*!*@freenode/staff/*has the +o flag).
- If you cannot reach any channel op (they all are away or somewhere), you can ask at #freenode. They have been authorized to take action in case of an emergency (