Datadog Warning to Critical does not update title in Opsgenie #88
Description
When an alert is in a WARNING state and it's notified to OpsGenie, and then it goes from WARNING to CRITICAL in Datadog, the title is not updated in OpsGenie.
Current behavior
Check enters a WARNING state in Datadog
Datadog notifies OpsGenie
OpsGenie creates a new alert
OpsGenie notifies the appropriate users
The Datadog check goes from WARNING to CRITICAL
Datadog notifies of the status change to OpsGenie
OpsGenie handles the Datadog notification as a repetition of the previous one and increases the count
Expected behavior
Check enters a WARNING state in Datadog
Datadog notifies OpsGenie
OpsGenie creates a new alert
OpsGenie notifies the appropriate users
The Datadog check goes from WARNING to CRITICAL
Datadog notifies of the status change to OpsGenie
OpsGenie updates the alert with the new status (CRITICAL) and change the title to the new title send by Datadog. So now it shows Critical/Triggered instead of Warn on as the title.
OpsGenie notifies the appropriate users of the status change
Because it doesn't change the title, my coligues think it's still just a warning.