|
| 1 | +name: 🐛 Report a bug |
| 2 | +description: Create a bug report to help improve the Professional Firmware |
| 3 | +title: "[BUG] (bug summary)" |
| 4 | +labels: ["Bug: Potential ?"] |
| 5 | +body: |
| 6 | + - type: markdown |
| 7 | + attributes: |
| 8 | + value: | |
| 9 | + ## Do you want to ask a question? Are you looking for support or a feature request? |
| 10 | + **This is not a general printer support forum**. Many problems can be easily solved by reading the firmware [Wiki](https://github.com/mriscoc/Ender3V2S1/wiki#main-topics), please check the calibration guide. |
| 11 | + This Issue Queue is for firmware bug reports and development-related issues, and we prefer not to handle user-support questions here. |
| 12 | + |
| 13 | + For best results getting help with configuration and troubleshooting, please use the following resources: |
| 14 | + |
| 15 | + Enhanced support in Patreon: https://www.patreon.com/mriscoc |
| 16 | + |
| 17 | + Free community support: |
| 18 | + - Github discussions: https://github.com/mriscoc/Ender3V2S1/discussions |
| 19 | + - Facebook: https://www.facebook.com/groups/professionalfirmware |
| 20 | + - Telegram: https://t.me/ender3v2s1firmware |
| 21 | + - Reddit: https://www.reddit.com/r/Ender3v2Firmware |
| 22 | + - Discord: https://discord.gg/3dprinters |
| 23 | + |
| 24 | + ## Before Reporting a Bug |
| 25 | + |
| 26 | + - Read and understand [Code of Conduct](https://github.com/mriscoc/Ender3V2S1/blob/Ender3V2S1-Released/.github/code_of_conduct.md). You are expected to comply with it, including treating everyone with respect. |
| 27 | + |
| 28 | + - Try the latest precompiled versions to make sure the issue you are reporting is not caused by your custom configuration. |
| 29 | + |
| 30 | + - If you compile a custom version, test your configuration with the Marlin [`bugfix-2.1.x` branch](https://github.com/MarlinFirmware/Marlin/archive/bugfix-2.1.x.zip) to see whether the issue also exists in Marlin. |
| 31 | + |
| 32 | + ## Instructions |
| 33 | + |
| 34 | + Please follow the instructions below. Failure to do so may result in your issue being closed. See [Contributing to Professional Firmware](https://github.com/mriscoc/Ender3V2S1/blob/Ender3V2S1-Released/.github/contributing.md) for additional guidelines. |
| 35 | + |
| 36 | + 1. Provide a good title not a general one. |
| 37 | + 2. Fill out all sections of this bug report form. |
| 38 | + 3. Attach configuration files if applicable. |
| 39 | + |
| 40 | + - type: dropdown |
| 41 | + attributes: |
| 42 | + label: Did you test with a precompiled firmware? |
| 43 | + description: >- |
| 44 | + Always try the latest precompiled version to make sure the issue you are reporting is not caused by your custom configuration. |
| 45 | + options: |
| 46 | + - Yes, and the problem still exists. |
| 47 | + - No, but I will test it now! |
| 48 | + validations: |
| 49 | + required: true |
| 50 | + |
| 51 | + - type: markdown |
| 52 | + attributes: |
| 53 | + value: | |
| 54 | + # Bug Details |
| 55 | +
|
| 56 | + - type: textarea |
| 57 | + attributes: |
| 58 | + label: Bug Description |
| 59 | + description: >- |
| 60 | + Describe the bug in this section. Tell us what you were trying to do and what |
| 61 | + happened that you did not expect. Provide a clear and concise description of the |
| 62 | + problem and include as many details as possible. |
| 63 | +
|
| 64 | + When pasting formatted text don't forget to put ` ``` ` (on its own line) before and after to make it readable. |
| 65 | + placeholder: | |
| 66 | + Firmware doesn't work. |
| 67 | + validations: |
| 68 | + required: true |
| 69 | + |
| 70 | + - type: input |
| 71 | + attributes: |
| 72 | + label: Bug Timeline |
| 73 | + description: Is this a new bug or an old issue? When did it first start? |
| 74 | + |
| 75 | + - type: textarea |
| 76 | + attributes: |
| 77 | + label: Expected behavior |
| 78 | + description: >- |
| 79 | + What did you expect to happen? |
| 80 | + placeholder: I expected it to move left. |
| 81 | + |
| 82 | + - type: textarea |
| 83 | + attributes: |
| 84 | + label: Actual behavior |
| 85 | + description: What actually happened instead? |
| 86 | + placeholder: It moved right instead of left. |
| 87 | + |
| 88 | + - type: textarea |
| 89 | + attributes: |
| 90 | + label: Steps to Reproduce |
| 91 | + description: >- |
| 92 | + Please describe the steps needed to reproduce the issue. |
| 93 | + placeholder: | |
| 94 | + 1. [First Step] ... |
| 95 | + 2. [Second Step] ... |
| 96 | + 3. [and so on] ... |
| 97 | +
|
| 98 | + - type: markdown |
| 99 | + attributes: |
| 100 | + value: | |
| 101 | + # Your Setup |
| 102 | +
|
| 103 | + - type: input |
| 104 | + attributes: |
| 105 | + label: Version of Professional Firmware |
| 106 | + description: "See the Control/Info Menu on the Screen or the output of `M115`." |
| 107 | + validations: |
| 108 | + required: true |
| 109 | + |
| 110 | + - type: input |
| 111 | + attributes: |
| 112 | + label: Printer model |
| 113 | + description: Creality Ender 3V2, S1, F4/F1? |
| 114 | + |
| 115 | + - type: input |
| 116 | + attributes: |
| 117 | + label: Electronics |
| 118 | + description: Board 4.2.2, 4.2.7, SKR Mini? |
| 119 | + |
| 120 | + - type: input |
| 121 | + attributes: |
| 122 | + label: LCD/Controller |
| 123 | + description: Some Marlin behaviors are determined by the controller. Describe your LCD/Controller model and version. |
| 124 | + |
| 125 | + - type: input |
| 126 | + attributes: |
| 127 | + label: Other add-ons |
| 128 | + description: Please list any other hardware add-ons that could be involved. |
| 129 | + |
| 130 | + - type: dropdown |
| 131 | + attributes: |
| 132 | + label: Bed Leveling |
| 133 | + description: What kind of bed leveling compensation are you using? |
| 134 | + options: |
| 135 | + - UBL Bilinear mesh |
| 136 | + - ABL Bilinear mesh |
| 137 | + - MBL Manual Bed Leveling |
| 138 | + |
| 139 | + - type: dropdown |
| 140 | + attributes: |
| 141 | + label: Your Slicer |
| 142 | + description: Do you use Slic3r, Prusa Slicer, Simplify3D, IdeaMaker...? |
| 143 | + options: |
| 144 | + - Slic3r |
| 145 | + - Simplify3D |
| 146 | + - Prusa Slicer |
| 147 | + - IdeaMaker |
| 148 | + - Cura |
| 149 | + - Other (explain below) |
| 150 | + |
| 151 | + - type: dropdown |
| 152 | + attributes: |
| 153 | + label: Host Software |
| 154 | + description: Do you use OctoPrint, Repetier Host, Pronterface...? |
| 155 | + options: |
| 156 | + - SD Card (headless) |
| 157 | + - Repetier Host |
| 158 | + - OctoPrint |
| 159 | + - Pronterface |
| 160 | + - Cura |
| 161 | + - Same as my slicer |
| 162 | + - Other (explain below) |
| 163 | + |
| 164 | + - type: markdown |
| 165 | + attributes: |
| 166 | + value: | |
| 167 | + # Attachments |
| 168 | +
|
| 169 | + - type: markdown |
| 170 | + attributes: |
| 171 | + value: | |
| 172 | + ### Optional items to include: |
| 173 | + - 'Log output from the host. (`M111 S247` for maximum logging.)' |
| 174 | + - Images or videos demonstrating the problem, if it helps to make it clear. |
| 175 | + - A G-Code file that exposes the problem, if not affecting _all_ G-code. |
| 176 | +
|
| 177 | + - type: textarea |
| 178 | + attributes: |
| 179 | + label: Additional information & file uploads |
| 180 | + description: >- |
| 181 | + If you've made any other modifications to the firmware, please describe them in detail. |
| 182 | +
|
| 183 | + When pasting formatted text don't forget to put ` ``` ` (on its own line) before and after to make it readable. |
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