From b5150e257b4932bef721da610ee90325ed170e10 Mon Sep 17 00:00:00 2001 From: Luis Alvarez Aguilar Date: Wed, 6 Aug 2025 14:21:45 +0100 Subject: [PATCH 1/2] Add fin guidance applied schema in event_details in the conversations API --- descriptions/0/api.intercom.io.yaml | 23 +++++++++++++++++++++++ 1 file changed, 23 insertions(+) diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index 9207c2a..96a9aa2 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -18634,6 +18634,28 @@ components: type: string description: Result of the workflow event example: Finsihed waiting + fin_guidance_applied: + title: Part type - fin_guidance_applied + type: object + description: Contains details about the guidance that was applied for conversation part type fin_guidance_applied. + properties: + guidelines: + type: array + description: Array of guidance objects that were applied + items: + type: object + properties: + id: + type: string + description: The unique identifier of the guidance + example: "1" + title: + type: string + description: The title of the guidance + example: "Be helpful" + required: + - id + - title event_details: title: Event details of Workflow & actions type: object @@ -18643,6 +18665,7 @@ components: - "$ref": "#/components/schemas/custom_action_started" - "$ref": "#/components/schemas/custom_action_finished" - "$ref": "#/components/schemas/operator_workflow_event" + - "$ref": "#/components/schemas/fin_guidance_applied" error: type: object title: Error From ee99973f3b9e2b60c11b47fb8e16a589759d8ac0 Mon Sep 17 00:00:00 2001 From: Luis Alvarez Aguilar Date: Mon, 11 Aug 2025 09:53:21 +0100 Subject: [PATCH 2/2] update schema in 2.13 version --- descriptions/0/api.intercom.io.yaml | 3 --- descriptions/2.13/api.intercom.io.yaml | 20 ++++++++++++++++++++ 2 files changed, 20 insertions(+), 3 deletions(-) diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index 96a9aa2..13b100d 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -18653,9 +18653,6 @@ components: type: string description: The title of the guidance example: "Be helpful" - required: - - id - - title event_details: title: Event details of Workflow & actions type: object diff --git a/descriptions/2.13/api.intercom.io.yaml b/descriptions/2.13/api.intercom.io.yaml index 87cdee1..a9cb64b 100644 --- a/descriptions/2.13/api.intercom.io.yaml +++ b/descriptions/2.13/api.intercom.io.yaml @@ -17475,6 +17475,25 @@ components: type: string description: Result of the workflow event example: Finsihed waiting + fin_guidance_applied: + title: Part type - fin_guidance_applied + type: object + description: Contains details about the guidance that was applied for conversation part type fin_guidance_applied. + properties: + guidelines: + type: array + description: Array of guidance objects that were applied + items: + type: object + properties: + id: + type: string + description: The unique identifier of the guidance + example: "1" + title: + type: string + description: The title of the guidance + example: "Be helpful" event_details: title: Event details of Workflow & actions type: object @@ -17484,6 +17503,7 @@ components: - "$ref": "#/components/schemas/custom_action_started" - "$ref": "#/components/schemas/custom_action_finished" - "$ref": "#/components/schemas/operator_workflow_event" + - "$ref": "#/components/schemas/fin_guidance_applied" error: type: object title: Error