The Knowledge Base has the data/files, but the chat is not fetching any data from it.

[Arcadix]

I have uploaded the document into the Knowledge Base successfully, but when I try to get an answer via chat, it replies that the database is empty, even though the data is already there.”

[Magicbook1108]

Disable this file and try again

[Arcadix]

still not working , can you Please provide the steps how to add default Chat LLM (llama 3.1) embedding bgem3 and the chat setting anything i need to configure ? because my server and all services are working fine. see the image, Please guide me here.

[Arcadix]

i am using 64gb azure Linux (ubuntu) vm inside there i installed docker and ragflow server, and ollama installed on base OS not iside the docker so i use ollama models for chat and embedding such as lamma and bgem3

[Magicbook1108]

The error message shows that you didn't add model in model configurations. You can find tutorials on adding ollama models here