Homematic IP Garage door control limitations

[bioken]

Hi,

I managed to integrate Homematic IP with HA that controls my garage door. The control shows an arrow up, square (pause) and arrow down.

What works perfectily is that when the door is fully open I can fully close it and vice versa.

However,

1. when I open the door and then pause it I can only close it again.
2. when I close the door and then pause it, again, I can only continue closing

With the Homematic IP Legacy app

• I can pause (either going up or down) and then choose afterwards if I go up or down.
• There is also a door module light switch that I can control

Any advice?

Thanks

ken

[hahn-th]

Which device do you have?

[bioken]

Hi,I have the following setup:I think it is a Turner 800 Garage Door with Novoferm  control.Böhm-Verkauf Homematic IP Radio Module for Novoferm and Tormatic Drives from Year of Manufacture 2016https://www.amazon.de/gp/r.html?C=3KS82OZ9FHPVW&K=2DIUPBHPJL632&M=urn:rtn:msg:2023060912340985549530d8224ec8bb78fa995030p0eu&R=3E2EDCEDAZWIJ&T=C&U=https%3A%2F%2Fwww.amazon.de%2Fdp%2FB07GVLV1SS%2Fref%3Dpe_27091401_487027711_TE_SCE_3p_dp_1&H=PRLXWENJ9KC4TGLT7ABNRBIS4SSA&ref_=pe_27091401_487027711_TE_SCE_3p_dp_1Access point: HmIP-HAP JS1Garage Door ModuleHome Assistant runs on a Raspberry Pi5Thank you for contacting me so swiftly!KenSent from my iPadOn 12. Jul 2025, at 10:26, hahn-th ***@***.***> wrote:hahn-th left a comment (hahn-th/homematicip-rest-api#589) Which device do you have? —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

[hahn-th]

Since when this happens?
Can you please post your config? Described here: https://www.home-assistant.io/integrations/homematicip_cloud/#what-to-do-if-a-device-is-missing-in-home-assistant
Can you post a screenshot from HomeAssistant with the controls?

[bioken]

Hi,Attached.I am new to HA, only installed it on my Raspberry PI5 last week. Got lots of other things working though e.g. Pleid, Tuya, MelCloud….Thanks for looking into thisKenSent from my iPadOn 15. Jul 2025, at 17:36, hahn-th ***@***.***> wrote:hahn-th left a comment (hahn-th/homematicip-rest-api#589) Since when this happens? Can you please post your config? Described here: https://www.home-assistant.io/integrations/homematicip_cloud/#what-to-do-if-a-device-is-missing-in-home-assistant Can you post a screenshot from HomeAssistant with the controls? —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

[hahn-th]

there is not attachment....

[bioken]

Hi,The attachments were in the previous email. Again, they are included below.BrKenSent from my iPadBegin forwarded message:From: Ken Holmlund ***@***.***>Date: 15. July 2025 at 18:16:06 EESTTo: hahn-th/homematicip-rest-api ***@***.***>Subject: Re: [hahn-th/homematicip-rest-api] Homematic IP Garage door control limitations (Issue #589)Hi,Attached.I am new to HA, only installed it on my Raspberry PI5 last week. Got lots of other things working though e.g. Pleid, Tuya, MelCloud….Thanks for looking into thisKenSent from my iPadOn 15. Jul 2025, at 17:36, hahn-th ***@***.***> wrote:hahn-th left a comment (hahn-th/homematicip-rest-api#589) Since when this happens? Can you please post your config? Described here: https://www.home-assistant.io/integrations/homematicip_cloud/#what-to-do-if-a-device-is-missing-in-home-assistant Can you post a screenshot from HomeAssistant with the controls? —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: ***@***.***>

[hahn-th]

Hi. there are no attachments at this issue. You should use the web ui instead to upload.

[bioken]

Now attachments, hope this works

[hmip-config_8DF3.json](https://github.com/user-attachments/files/21346325/hmip-config_8DF3.json)

[bioken]

The config file as text

{
"clients": {
"00000000-0000-0000-0000-000000000000": {
"adminInitializationRequired": false,
"clientType": "APP",
"createdAtTimestamp": 1752061188820,
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000000",
"label": "homematicip-python",
"lastSeenAtTimestamp": 1752592168083,
"userRole": null,
"userRoleChangeStatus": null
},
"00000000-0000-0000-0000-000000000002": {
"adminInitializationRequired": false,
"clientType": "APP",
"createdAtTimestamp": 1689671048650,
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000002",
"label": "iPad",
"lastSeenAtTimestamp": 1752308230458,
"userRole": null,
"userRoleChangeStatus": null
},
"00000000-0000-0000-0000-000000000003": {
"c2cServiceIdentifier": "google_assistant",
"clientType": "C2C",
"createdAtTimestamp": 1689671989147,
"hasC2cServiceToken": false,
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000003",
"inactive": false,
"label": "Google Assistant Client",
"lastSeenAtTimestamp": 1752587099942
},
"00000000-0000-0000-0000-000000000004": {
"adminInitializationRequired": false,
"clientType": "APP",
"createdAtTimestamp": 1689671687986,
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000004",
"label": "iPhone",
"lastSeenAtTimestamp": 1749381582570,
"userRole": null,
"userRoleChangeStatus": null
}
},
"devices": {
"3014F7110000000000000000": {
"availableFirmwareVersion": "3.0.18",
"connectionType": "HMIP_LAN",
"deviceArchetype": "HMIP",
"firmwareVersion": "3.0.18",
"firmwareVersionInteger": 196626,
"functionalChannels": {
"0": {
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],
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"IFeatureDeviceSensorError": false,
"IFeatureDeviceTempSensorError": false,
"IFeatureDeviceTemperatureHumiditySensorCommunicationError": false,
"IFeatureDeviceTemperatureHumiditySensorError": false,
"IFeatureDeviceTemperatureOutOfRange": false,
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"IOptionalFeatureAltitude": false,
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"IOptionalFeatureDeviceErrorLockJammed": false,
"IOptionalFeatureDeviceFrostProtectionError": false,
"IOptionalFeatureDeviceInputLayoutMode": false,
"IOptionalFeatureDeviceOperationMode": false,
"IOptionalFeatureDeviceSwitchChannelMode": false,
"IOptionalFeatureDeviceValveError": false,
"IOptionalFeatureDeviceWaterError": false,
"IOptionalFeatureDisplayContrast": false,
"IOptionalFeatureDisplayMode": false,
"IOptionalFeatureDutyCycle": true,
"IOptionalFeatureFilteredMulticastRouter": true,
"IOptionalFeatureInvertedDisplayColors": false,
"IOptionalFeatureLowBat": false,
"IOptionalFeatureMountingOrientation": false,
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},
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"unreach": false,
"valveFlowError": null,
"valveWaterError": null
}
},
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "3014F7110000000000000000",
"label": "Access Point",
"lastStatusUpdate": 1752592154622,
"liveUpdateState": "LIVE_UPDATE_NOT_SUPPORTED",
"manuallyUpdateForced": false,
"manufacturerCode": 1,
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"modelId": 492,
"modelType": "HmIP-HAP JS1",
"oem": "eQ-3",
"permanentlyReachable": true,
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"type": "HOME_CONTROL_ACCESS_POINT",
"updateState": "BACKGROUND_UPDATE_NOT_SUPPORTED"
},
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"functionalChannelType": "DEVICE_BASE",
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"00000000-0000-0000-0000-000000000005"
],
"index": 0,
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"label": "",
"lockJammed": null,
"lowBat": null,
"mountingModuleError": null,
"mountingOrientation": null,
"multicastRoutingEnabled": false,
"noDataFromLinkyError": null,
"operationDays": null,
"particulateMatterSensorCommunicationError": null,
"particulateMatterSensorError": null,
"powerShortCircuit": null,
"profilePeriodLimitReached": null,
"routerModuleEnabled": false,
"routerModuleSupported": false,
"rssiDeviceValue": -81,
"rssiPeerValue": -70,
"sensorCommunicationError": null,
"sensorError": null,
"shortCircuitDataLine": null,
"supportedOptionalFeatures": {
"IFeatureBusConfigMismatch": false,
"IFeatureDataDecodingFailedError": false,
"IFeatureDeviceCoProError": false,
"IFeatureDeviceCoProRestart": false,
"IFeatureDeviceCoProUpdate": false,
"IFeatureDeviceCommunicationError": false,
"IFeatureDeviceDaliBusError": false,
"IFeatureDeviceDriveError": false,
"IFeatureDeviceDriveModeError": false,
"IFeatureDeviceIdentify": false,
"IFeatureDeviceMountingModuleError": false,
"IFeatureDeviceOverheated": false,
"IFeatureDeviceOverloaded": false,
"IFeatureDeviceParticulateMatterSensorCommunicationError": false,
"IFeatureDeviceParticulateMatterSensorError": false,
"IFeatureDevicePowerFailure": false,
"IFeatureDeviceSensorCommunicationError": false,
"IFeatureDeviceSensorError": false,
"IFeatureDeviceTempSensorError": false,
"IFeatureDeviceTemperatureHumiditySensorCommunicationError": false,
"IFeatureDeviceTemperatureHumiditySensorError": false,
"IFeatureDeviceTemperatureOutOfRange": false,
"IFeatureDeviceUndervoltage": false,
"IFeatureMulticastRouter": false,
"IFeatureNoDataFromLinkyError": false,
"IFeaturePowerShortCircuit": false,
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"IFeatureRssiValue": true,
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"IOptionalFeatureAltitude": false,
"IOptionalFeatureDefaultLinkedGroup": false,
"IOptionalFeatureDeviceAliveSignalEnabled": false,
"IOptionalFeatureDeviceErrorLockJammed": false,
"IOptionalFeatureDeviceFrostProtectionError": false,
"IOptionalFeatureDeviceInputLayoutMode": false,
"IOptionalFeatureDeviceOperationMode": false,
"IOptionalFeatureDeviceSwitchChannelMode": false,
"IOptionalFeatureDeviceValveError": false,
"IOptionalFeatureDeviceWaterError": false,
"IOptionalFeatureDisplayContrast": false,
"IOptionalFeatureDisplayMode": false,
"IOptionalFeatureDutyCycle": true,
"IOptionalFeatureInvertedDisplayColors": false,
"IOptionalFeatureLowBat": false,
"IOptionalFeatureMountingOrientation": false,
"IOptionalFeatureOperationDays": false
},
"switchChannelMode": null,
"temperatureHumiditySensorCommunicationError": null,
"temperatureHumiditySensorError": null,
"temperatureOutOfRange": false,
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"ticVersionError": null,
"unreach": false,
"valveFlowError": null,
"valveWaterError": null
},
"1": {
"channelRole": "GARAGE_DOOR_WITH_LIGHT",
"deviceId": "3014F7110000000000000001",
"doorState": "CLOSED",
"functionalChannelType": "DOOR_CHANNEL",
"groupIndex": 1,
"groups": [
"00000000-0000-0000-0000-000000000006",
"00000000-0000-0000-0000-000000000007"
],
"index": 1,
"label": "",
"on": false,
"processing": false,
"supportedOptionalFeatures": {
"IFeatureGarageGroupActuatorChannel": true,
"IFeatureLightGroupActuatorChannel": true
},
"ventilationPositionSupported": true
}
},
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "3014F7110000000000000001",
"label": "Garage Door Module",
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"liveUpdateState": "LIVE_UPDATE_NOT_SUPPORTED",
"manuallyUpdateForced": true,
"manufacturerCode": 1,
"measuredAttributes": {},
"modelId": 376,
"modelType": "HmIP-MOD-TM",
"oem": "Novoferm",
"permanentlyReachable": true,
"serializedGlobalTradeItemNumber": "3014F7110000000000000001",
"type": "TORMATIC_MODULE",
"updateState": "UP_TO_DATE"
}
},
"groups": {
"00000000-0000-0000-0000-000000000008": {
"acousticFeedbackEnabled": true,
"channels": [],
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"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000008",
"label": "ALARM",
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"onTime": 7200.0,
"opticalFeedbackEnabled": null,
"signalAcoustic": "FREQUENCY_RISING",
"signalOptical": "DOUBLE_FLASHING_REPEATING",
"smokeDetectorAlarmType": null,
"supportedOptionalFeatures": {
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},
"type": "ALARM_SWITCHING",
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},
"00000000-0000-0000-0000-000000000009": {
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"dutyCycle": null,
"externalClockActive": null,
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000009",
"label": "HEATING_EXTERNAL_CLOCK",
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"type": "HEATING_EXTERNAL_CLOCK",
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},
"00000000-0000-0000-0000-000000000010": {
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"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000010",
"label": "PANIC",
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"lowBat": null,
"metaGroupId": null,
"on": null,
"triggered": false,
"type": "LINKED_SWITCHING",
"unreach": null
},
"00000000-0000-0000-0000-000000000011": {
"acousticFeedbackEnabled": true,
"channels": [],
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"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000011",
"label": "SIREN",
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"lowBat": null,
"metaGroupId": null,
"on": null,
"onTime": 180.0,
"opticalFeedbackEnabled": null,
"signalAcoustic": "FREQUENCY_RISING",
"signalOptical": "DOUBLE_FLASHING_REPEATING",
"smokeDetectorAlarmType": null,
"supportedOptionalFeatures": {
"IOptionalFeatureOpticalFeedbackEnabled": true
},
"type": "ALARM_SWITCHING",
"unreach": null
},
"00000000-0000-0000-0000-000000000012": {
"boilerFollowUpTime": 0,
"boilerLeadTime": 0,
"channels": [],
"dutyCycle": null,
"heatDemand": null,
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000012",
"label": "HEATING_COOLING_DEMAND_BOILER",
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"lowBat": null,
"metaGroupId": null,
"on": null,
"type": "HEATING_COOLING_DEMAND_BOILER",
"unreach": null
},
"00000000-0000-0000-0000-000000000013": {
"channels": [],
"dutyCycle": null,
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000013",
"label": "INBOX",
"lastStatusUpdate": 0,
"lowBat": null,
"metaGroupId": null,
"type": "INBOX",
"unreach": null
},
"00000000-0000-0000-0000-000000000014": {
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"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000014",
"label": "BACKUP_ALARM_SIREN",
"lastStatusUpdate": 0,
"lowBat": null,
"metaGroupId": null,
"on": null,
"onTime": 180.0,
"opticalFeedbackEnabled": null,
"signalAcoustic": "FREQUENCY_RISING",
"signalOptical": "DOUBLE_FLASHING_REPEATING",
"smokeDetectorAlarmType": null,
"supportedOptionalFeatures": {
"IOptionalFeatureOpticalFeedbackEnabled": true
},
"type": "SECURITY_BACKUP_ALARM_SWITCHING",
"unreach": null
},
"00000000-0000-0000-0000-000000000005": {
"channels": [
{
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"deviceId": "3014F7110000000000000000"
},
{
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"deviceId": "3014F7110000000000000001"
}
],
"configPending": false,
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"groupIcon": "",
"groups": [
"00000000-0000-0000-0000-000000000006",
"00000000-0000-0000-0000-000000000007"
],
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000005",
"incorrectPositioned": null,
"label": "Garage",
"lastStatusUpdate": 1752592154622,
"lowBat": null,
"metaGroupId": null,
"sabotage": null,
"type": "META",
"unreach": false
},
"00000000-0000-0000-0000-000000000015": {
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"dutyCycle": null,
"heatDemand": null,
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000015",
"label": "HEATING_COOLING_DEMAND_PUMP",
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"on": null,
"pumpFollowUpTime": 2,
"pumpLeadTime": 2,
"pumpProtectionDuration": 1,
"pumpProtectionSwitchingInterval": 14,
"type": "HEATING_COOLING_DEMAND_PUMP",
"unreach": null
},
"00000000-0000-0000-0000-000000000016": {
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"dutyCycle": null,
"homeId": "00000000-0000-0000-0000-000000000001",
"humidityLimiterActive": null,
"id": "00000000-0000-0000-0000-000000000016",
"label": "HEATING_HUMIDITY_LIMITER",
"lastStatusUpdate": 0,
"lowBat": null,
"metaGroupId": null,
"type": "HEATING_HUMIDITY_LIMITER",
"unreach": null
},
"00000000-0000-0000-0000-000000000017": {
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"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000017",
"label": "COMING_HOME",
"lastStatusUpdate": 0,
"lowBat": null,
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"on": null,
"triggered": false,
"type": "LINKED_SWITCHING",
"unreach": null
},
"00000000-0000-0000-0000-000000000018": {
"active": false,
"channels": [],
"configPending": null,
"dutyCycle": null,
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000018",
"ignorableDeviceChannels": [],
"label": "INTERNAL",
"lastStatusUpdate": 0,
"lowBat": null,
"metaGroupId": null,
"motionDetected": null,
"presenceDetected": null,
"sabotage": null,
"silent": false,
"type": "SECURITY_ZONE",
"unreach": null,
"windowState": null,
"zoneAssignmentIndex": "ALARM_MODE_ZONE_3"
},
"00000000-0000-0000-0000-000000000007": {
"channels": [
{
"channelIndex": 1,
"deviceId": "3014F7110000000000000001"
}
],
"dutyCycle": false,
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000007",
"label": "Garage",
"lastStatusUpdate": 1752590799700,
"lowBat": null,
"metaGroupId": "00000000-0000-0000-0000-000000000005",
"type": "ACCESS_CONTROL",
"unreach": false
},
"00000000-0000-0000-0000-000000000019": {
"changeOver": null,
"channels": [],
"dutyCycle": null,
"homeId": "00000000-0000-0000-0000-000000000001",
"id": "00000000-0000-0000-0000-000000000019",
"label": "HEATING_CHANGEOVER",
"lastStatusUpdate": 0,
"lowBat": null,
"metaGroupId": null,
"on": null,
"type": "HEATING_CHANGEOVER",
"unreach": null
},
"00000000-0000-0000-0000-000000000006": {
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{
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"deviceId": "3014F7110000000000000001"
}
],
"colorTemperature": null,
"dim2WarmActive": null,
"dimLevel": 1.0,
"dutyCycle": false,
"homeId": "00000000-0000-0000-0000-000000000001",
"hue": null,
"humanCentricLightActive": null,
"id": "00000000-0000-0000-0000-000000000006",
"label": "Garage",
"lastStatusUpdate": 1752590799700,
"lightSceneId": null,
"lowBat": null,
"maximumColorTemperature": 6500,
"metaGroupId": "00000000-0000-0000-0000-000000000005",
"minimalColorTemperature": 2000,
"on": false,
"primaryShadingLevel": null,
"primaryShadingStateType": "NOT_EXISTENT",
"processing": false,
"saturationLevel": null,
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"secondaryShadingStateType": "NOT_EXISTENT",
"shutterLevel": null,
"slatsLevel": null,
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