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bugSomething isn't workingSomething isn't workinghelp-wantedExtra attention is neededExtra attention is neededplatform:linuxRelated to linux buildRelated to linux buildpriority:mediumItems of medium importance. Applicable to most users or use-casesItems of medium importance. Applicable to most users or use-cases
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📝 Description
I discovered Gitify this afternoon and attempted to install the deb version on PopOS first, which installed successfully. However, when I click the icon, the Gitify window does not open. The icon appears in the system bar, but there is no response when clicked.
I checked the process info like this:
bear@pop-os ~/Downloads> ps aux | grep gitify
bear 123381 2.8 0.6 1212191996 153208 ? SNl 16:59 0:00 /opt/Gitify/gitify
bear 123388 0.1 0.2 33816956 51840 ? SN 16:59 0:00 /opt/Gitify/gitify --type=zygote --no-zygote-sandbox
bear 123389 0.0 0.2 33816940 51840 ? SN 16:59 0:00 /opt/Gitify/gitify --type=zygote
bear 123391 0.0 0.0 33816940 10656 ? SN 16:59 0:00 /opt/Gitify/gitify --type=zygote
bear 123418 2.3 0.6 34321032 161188 ? SNl 16:59 0:00 /opt/Gitify/gitify --type=gpu-process --enable-crash-reporter=a4b59d2d-2696-4de5-9e0c-b3e5031a8baf,no_channel --user-data-dir=/home/bear/.config/gitify --gpu-preferences=UAAAAAAAAAAgAAAEAAAAAAAAAAAAAAAAAABgAAEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAABAAAAAAAAAAEAAAAAAAAAAIAAAAAAAAAAgAAAAAAAAA --shared-files --field-trial-handle=3,i,1101294913920176142,9749069726429956090,262144 --disable-features=SpareRendererForSitePerProcess --variations-seed-version
bear 123422 0.1 0.2 33882968 67200 ? SNl 16:59 0:00 /opt/Gitify/gitify --type=utility --utility-sub-type=network.mojom.NetworkService --lang --service-sandbox-type=none --enable-crash-reporter=a4b59d2d-2696-4de5-9e0c-b3e5031a8baf,no_channel --user-data-dir=/home/bear/.config/gitify --shared-files=v8_context_snapshot_data:100 --field-trial-handle=3,i,1101294913920176142,9749069726429956090,262144 --disable-features=SpareRendererForSitePerProcess --variations-seed-version
bear 123433 1.5 0.5 1212041756 141748 ? SNl 16:59 0:00 /opt/Gitify/gitify --type=renderer --enable-crash-reporter=a4b59d2d-2696-4de5-9e0c-b3e5031a8baf,no_channel --user-data-dir=/home/bear/.config/gitify --app-path=/opt/Gitify/resources/app.asar --no-sandbox --no-zygote --lang --num-raster-threads=4 --enable-main-frame-before-activation --renderer-client-id=4 --time-ticks-at-unix-epoch=-1730163822039494 --launch-time-ticks=28540830037 --shared-files=v8_context_snapshot_data:100 --field-trial-handle=3,i,1101294913920176142,9749069726429956090,262144 --disable-features=SpareRendererForSitePerProcess --variations-seed-version
bear 123697 0.0 0.0 19016 2688 pts/2 SN+ 16:59 0:00 grep --color=auto gitify
I guess AppImage might work, so I’ll give it a try, but no luck. The Gitify window still hasn’t popped up.
The AppImage console output:
14:58:10.708 › Electron's autoUpdater does not support the 'linux' platform. Ref: https://www.electronjs.org/docs/latest/api/auto-updater#platform-notices
I'm not sure what to do next; perhaps there's a way to output a debug log?
🪜 Steps To Reproduce
- Download the appImage or deb version
- Run it
Gitify Version
5.16.1
Operating System
PopOs 22.04
MarkoSagadin, ronilaukkarinen and herder
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bugSomething isn't workingSomething isn't workinghelp-wantedExtra attention is neededExtra attention is neededplatform:linuxRelated to linux buildRelated to linux buildpriority:mediumItems of medium importance. Applicable to most users or use-casesItems of medium importance. Applicable to most users or use-cases
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bmulholland commentedon Oct 29, 2024
There's not enough information included in this Issue for us to act on it:
In general, filing Issues saying simply "not works" isn't a good use of anyone's time, for any project. If you're unsure about your English, there's more than enough LLMs out there to help you translate. They could also guide you through common debugging steps, and suggest what you could do to fill out an effective bug report. If you're unsure what even to prompt it, you could copy paste my message and your issue and it would probably explain in whatever language you'd like.
Happy to re-open this if sufficiently more information is provided later.
[-]Linux not works[/-][+]Unable to open Gitify on Pop!_OS 22.04[/+]boundless-forest commentedon Oct 29, 2024
I sincerely apologize for my informal description of the issue. I have added more details to it; would you mind reviewing it again? Please feel free to ask me for any additional information if needed. @bmulholland
bmulholland commentedon Oct 29, 2024
Much better, thank you!
setchy commentedon Oct 31, 2024
@boundless-forest if possible, I'd be interested to hear your experience running Gitify from source code on your PopOS machine. Does that work?
boundless-forest commentedon Nov 4, 2024
I'm stuck at the first step when installing dependencies; it reports the following error, indicating something unexpected in the post-install script.
bmulholland commentedon Nov 4, 2024
Yeah, env issues can be frustrating! Let us know when you've worked through issues installing electron etc and have details on running Gitify itself.
farfromrefug commentedon Nov 14, 2024
ACtually i have the exact same issue on PopOS 22.04. The tray appear but does not react to click (left/right).
i tried to build locally and run and got the same error. Not sure how to debug this. Must be related to the lib used for tray icons in Electron.
I see some issues in electron repo electron/electron#37112. The issue must be related to libayatana-appindicator. WHat i can say is that it works with my fork using tauri. So it does not seem to be related to ubuntu setup/config
ronilaukkarinen commentedon Dec 22, 2024
I have this same issue. Can't be used right now on Pop!_OS.
setchy commentedon Dec 23, 2024
Curious if any of you have tried downgrading Gitify. I'm interested in what is the latest working version
7 remaining items
nachog00 commentedon Jan 7, 2025
Im getting a similar problem, even though for me, the window does appear very briefly and dissapears. It did appear alright when i first logged in tho.
I'm not on PopOs.
I'm running the AppImage.
OS ➜ Arch Linux x86_64
├ ➜ Linux 6.12.4-arch1-1
└ ➜ bash 5.2.37
WM ➜ Hyprland (Wayland)
├ ➜ Papirus [GTK2/3]
├ ➜ Bibata-Modern-Ice (24px)
├ ➜ zellij 0.41.2
hazemadelkhalel commentedon Feb 2, 2025
I have the same issue, After installing the
gitify_5.18.0_amd64.deb
file when I tried to open the application the icon only appeared in the top bar but didn't appear.I am using Ubuntu 22.04.5 LTS
setchy commentedon Feb 2, 2025
I have an Ubuntu 24.04.1 LTS VM and was able to verify both 5.18.0 running and the upcoming 6.0.0 release
To install and run gitify I had to do a few steps
Install
First Launch
The app did not launch for the first time.
Running
gitify
via the terminal or checking the output ofjournalctl -xe | grep gitify
unveiled permission issues re: chrome-sandboxFix Chrome Sandbox permissions
Running the below to fix the permissions for the chrome sandbox
Success
I don't have a PopOS VM so wasn't able to test this variant
hazemadelkhalel commentedon Feb 2, 2025
I have followed all the steps you provided, but it still doesn’t work. I encountered the same permission issue you mentioned and executed the commands you suggested. However, even after doing so, the problem persists. I killed the process and restarted it, but the issue remains unchanged. I also restarted the machine, but unfortunately, the result is still the same.
journalctl -xe | grep gitify
this doesn't show anythingshould I wait for the next release?
setchy commentedon Feb 2, 2025
Damn!
you're welcome to report back with v6.0.0, but please note there isn't any specific changes related to this.
This morning I tested all releases from v5.12.1 through to v6.0.0 on my Ubuntu VM and they worked by following the above steps.
To resolve this for other users like yourself, I'll need further community assistance with debugging.
setchy commentedon Feb 2, 2025
@hazemadelkhalel - apologies, i noticed I made a typo above
The second script should be
chmod
notchown
I've also added this as a FAQ on https://gitify.io/faq
hazemadelkhalel commentedon Feb 2, 2025
Issue:
After running
sudo gitify --no-sandbox
and debugging with @BemwaMalak, the following errors were encountered:Diagnosis:
The errors indicate that the application is unable to connect to the X11 display server and the D-Bus message bus. This is likely due to missing or improperly configured dependencies related to the graphical environment (X11) and D-Bus.
Solution:
The issue was resolved by installing the dbus-x11 package, which provides the necessary D-Bus integration for X11 environments. To fix this, run the following command:
This package ensures that the application can properly communicate with the X11 display server and D-Bus, resolving the errors related to display initialization and authorization.
Additional Notes:
If you are using a different desktop environment or display server (e.g., Wayland), you may need to install additional packages or configure your environment accordingly. For example, Wayland users might need to install wayland or weston packages.
If the issue persists after installing dbus-x11, ensure that your X11 server is running and properly configured. You can also try running the application with the --no-sandbox flag as a temporary workaround, though this is not recommended for long-term use due to security implications.
boundless-forest commentedon Feb 17, 2025
Update: I tried it in Ubuntu 24.04 Wayland, but it doesn't work either.
setchy commentedon Jun 19, 2025
@boundless-forest - hope all is well. Just wondering if this is still occurring with the latest release v6.4.1
herder commentedon Jun 19, 2025
I just tried the latest release on PopOs 24.04 Wayland, and the problem is still there. The app goes to the tray but can't be opened at all.
setchy commentedon Jun 19, 2025
Thanks for testing, @herder
khssnv commentedon Jun 27, 2025
Same (icon in the tray, no window) with AppImage on Ubuntu 25.04.