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Off-Call - PagerDuty Utilities

Collection of utilities to work with PagerDuty activities.

It include the following commands:

  • report - Generate report of PagerDuty activity for a specific time range.
  • incidents2xls - Export listing of incidents into XLS format.

Installation

$ bundle install

Configuration

The utilities are configured through environment variables. A file named .env is read to set environment variables when the command is run.

$ cp .env.sample .env
$ vi .env

The most important variables to set are:

  • PAGERDUTY_SUBDOMAIN The pagerduty.com subdomain to use as API endpoint.
  • PAGERDUTY_USER The username to use for authentication.
  • PAGERDUTY_PASSWORD The password to use for authentication.
  • SERVICES The services defined in PagerDuty to operate on.

report

Generate report of PagerDuty activity for a specific time range.

Usage:

$ bundle exec bin/report
Summary for PXXXXXX,PYYYYYY from 2012-05-16 12:00:00 +0000 to 2012-05-23 15:23:52 +0000
+-----------------+-------+
| Key             | Count |
+-----------------+-------+
| Test incident   | 1     |
+-----------------+-------+
...

$ SINCE="Last Week" UNTIL=Now bundle exec bin/report 
...

$ SERVICES=PXXXXXX,PYYYYYY bundle SINCE="Last Week" UNTIL=Now bundle exec bin/report
...report for specific services only...

incidents2csv

Usage:

$ bundle exec bin/incidents2xls
Found 12 matching incidents.

The file incidents.xls in the current direction will contain the exported XLS data.