[firestore-send-email] Do not receive the emails

[MaximeDelhorme]

Hi,

This is probably not a bug but I need help to get things working and I am blocked at the moment.
I am using the firebase extension with a cPanel mail client (via a bluehost subscription).

When using the extension sending an email from my application to the default FROM email address that is registered in the trigger email from firestore extension everything works fine. But, when trying to send an email to any other email address the email is never delivered but everything looks fine in the firebase response (see snapshot).

Could someone help me where to look to understand what is going wrong?
Thanks!

[cabljac]

Hi there! Can you provide your extension configuration (appropriately redacting sensitive info) to help my reproduce?

[MaximeDelhorme]

Hi!
Thanks for the support.
Here they are:

[CorieW]

Can you confirm that the email is not being put into spam?

[MaximeDelhorme]

Yes I can! I checked the spam folder every test I made

[MaximeDelhorme]

Any news? Any kind of help is appreciated.

[CorieW]

Does the cPanel mail client give any sort of indication that the email was received by the extension and sent?

[jaroalignme]

Any news? I encounter this problem right now. All setup is good, and I also got the data mail when sending email. But no coming emails.

[cabljac]

@jaroalignme are you using the same CPanel/bluehost mail client?