[Camera Support]: my 2 Hikvision ColorVu DS-2CD2387G2P-LSU/SL show up in the live feed but do not record after upgrading from 0.15.2 to 0.16.2 #20708

Skullitor13 · 2025-10-28T19:01:09Z

Skullitor13
Oct 28, 2025

Describe the problem you are having

My 2 Hikvision ColorVu DS-2CD2387G2P-LSU/SL show up in the live feed but I get errors saying that the recording is failing in the logs.

my doorbell camera works fine for recording and live viewing.

Version

0.16.2

What browser(s) are you using?

No response

Frigate config file

mqtt:
  host: 192.168.1.6
  user: mqtt-user
  password: XXX

detectors:
  coral:
    type: edgetpu
    device: pci

go2rtc:
  streams:
    doorbell:
      - rtsp://admin:[email protected]:554/h265Preview_01_main
    front_camera:
      - rtsp://admin:[email protected]:554/Streaming/Channels/101
    front_camera_sub:
      - rtsp://admin:[email protected]:554/Streaming/Channels/102
    back_camera:
      - rtsp://admin:[email protected]:554/Streaming/Channels/101
    back_camera_sub:
      - rtsp://admin:[email protected]:554/Streaming/Channels/102


birdseye:
  mode: continuous

cameras:
  doorbell:
    ffmpeg:
      inputs:
        - path: rtsp://127.0.0.1:8554/doorbell
          roles:
            - detect
            - record
    detect:
      width: 2560
      height: 1920

    zones:
      zone_0:
        coordinates: 
          0.451,0.912,0.129,0.903,0.054,0.965,0,1,0.048,0,0.512,0.026,0.53,1
        filters:
          person:
            min_area: 11000

        inertia: 3
        loitering_time: 0
    objects:
      filters:
        person:
          mask: 
            0.536,0.718,0.522,0.752,0.526,0.86,0.639,0.877,0.665,0.81,0.651,0.755,0.593,0.717
  front_camera:
    ffmpeg:
      inputs:
        - path: rtsp://127.0.0.1:8554/front_camera
          roles:
            - record

        - path: rtsp://127.0.0.1:8554/front_camera_sub
          roles:
            - detect
      output_args:
        record: preset-record-generic-audio-copy
    detect:
      width: 1920
      height: 536

      stationary:
        interval: 10
        threshold: 20

    motion:
      mask:
        - 1920,411,1920,311,1832,275,1636,290
        - 21,259,150,209,354,216,54,333
    objects:
      track:
        - person
        - car
      mask:
        - 1920,411,1920,311,1832,275,1636,290
        - 21,259,150,209,354,216,54,333

      filters:
        person:
          mask: 0.011,0.483,0.078,0.39,0.184,0.403,0.028,0.621
        car:
          mask:
            - 1,0.767,1,0.58,0.954,0.513,0.852,0.541
            - 0,0.429,0.116,0,0.204,0.403,0.028,0.621
  back_camera:
    ffmpeg:
      inputs:
        - path: rtsp://127.0.0.1:8554/back_camera
          roles:
            - record

        - path: rtsp://127.0.0.1:8554/back_camera_sub
          roles:
            - detect
      output_args:
        record: preset-record-generic-audio-copy
    detect:
      width: 1920
      height: 536
    objects:
      track:
        - person
        - dog



snapshots:
  enabled: true
  retain:
    # Required: Default retention days (default: shown below)
    default: 10
    objects:
      person: 10
record:
  enabled: true
  retain:
    days: 6
    mode: all
  alerts:
    retain:
      days: 14
  detections:
    retain:
      days: 14
database:
  path: /db/frigate.db

ffmpeg:
  output_args:
    record: preset-record-generic-audio-copy

version: 0.16-0
detect:
  enabled: true

Relevant Frigate log output

2025-10-28 13:53:50.117795441  [2025-10-28 13:53:50] frigate.record.maintainer      WARNING : Failed to probe corrupt segment /tmp/cache/[email protected]

2025-10-28 13:53:50.118073726  [2025-10-28 13:53:50] frigate.record.maintainer      WARNING : Discarding a corrupt recording segment: /tmp/cache/[email protected]

2025-10-28 13:53:50.118249448  [2025-10-28 13:53:50] frigate.record.maintainer      WARNING : Failed to probe corrupt segment /tmp/cache/[email protected]

2025-10-28 13:53:50.118366037  [2025-10-28 13:53:50] frigate.record.maintainer      WARNING : Discarding a corrupt recording segment: /tmp/cache/[email protected]

2025-10-28 13:53:58.319020946  [2025-10-28 13:53:58] watchdog.front_camera          ERROR   : No new recording segments were created for front_camera in the last 120s. restarting the ffmpeg record process...

2025-10-28 13:53:58.319166150  [2025-10-28 13:53:58] watchdog.back_camera           ERROR   : No new recording segments were created for back_camera in the last 120s. restarting the ffmpeg record process...

2025-10-28 13:53:58.319380474  [2025-10-28 13:53:58] watchdog.front_camera          INFO    : Terminating the existing ffmpeg process...

2025-10-28 13:53:58.319616379  [2025-10-28 13:53:58] watchdog.back_camera           INFO    : Terminating the existing ffmpeg process...

2025-10-28 13:53:58.319802179  [2025-10-28 13:53:58] watchdog.front_camera          INFO    : Waiting for ffmpeg to exit gracefully...

2025-10-28 13:53:58.319917236  [2025-10-28 13:53:58] watchdog.back_camera           INFO    : Waiting for ffmpeg to exit gracefully...

2025-10-28 13:54:00.053934755  [ WARN:[email protected]] global cap.cpp:175 open VIDEOIO(CV_IMAGES): raised OpenCV exception:

2025-10-28 13:54:00.053938833  

2025-10-28 13:54:00.053940566  OpenCV(4.11.0) /io/opencv/modules/videoio/src/cap_images.cpp:267: error: (-215:Assertion failed) number < max_number in function 'icvExtractPattern'

2025-10-28 13:54:00.053941217  

2025-10-28 13:54:00.053941698  

2025-10-28 13:54:00.054374554  [ WARN:[email protected]] global cap.cpp:175 open VIDEOIO(CV_IMAGES): raised OpenCV exception:

2025-10-28 13:54:00.054375957  

2025-10-28 13:54:00.054377309  OpenCV(4.11.0) /io/opencv/modules/videoio/src/cap_images.cpp:267: error: (-215:Assertion failed) number < max_number in function 'icvExtractPattern'

2025-10-28 13:54:00.054377870  

2025-10-28 13:54:00.054378261  

2025-10-28 13:54:00.119385725  [2025-10-28 13:54:00] frigate.record.maintainer      WARNING : Failed to probe corrupt segment /tmp/cache/[email protected]

2025-10-28 13:54:00.119787353  [2025-10-28 13:54:00] frigate.record.maintainer      WARNING : Discarding a corrupt recording segment: /tmp/cache/[email protected]

2025-10-28 13:54:00.119915314  [2025-10-28 13:54:00] frigate.record.maintainer      WARNING : Failed to probe corrupt segment /tmp/cache/[email protected]

2025-10-28 13:54:00.120067541  [2025-10-28 13:54:00] frigate.record.maintainer      WARNING : Discarding a corrupt recording segment: /tmp/cache/[email protected]

Relevant go2rtc log output

2025-10-28 13:20:33.364243573  [INFO] Preparing new go2rtc config...
2025-10-28 13:20:33.605982335  [INFO] Starting go2rtc...
2025-10-28 13:20:33.656933571  13:20:33.656 INF go2rtc platform=linux/amd64 revision=fa580c5 version=1.9.9
2025-10-28 13:20:33.656936496  13:20:33.656 INF config path=/dev/shm/go2rtc.yaml
2025-10-28 13:20:33.657390472  13:20:33.657 INF [rtsp] listen addr=:8554
2025-10-28 13:20:33.657496632  13:20:33.657 INF [api] listen addr=:1984
2025-10-28 13:20:33.657498085  13:20:33.657 INF [webrtc] listen addr=:8555
2025-10-28 13:20:43.110398285  [INFO] Starting go2rtc healthcheck service...

FFprobe output from your camera

NA

Frigate stats

No response

Operating system

Proxmox

Install method

Docker Compose

Object Detector

Coral

Network connection

Wired

Camera make and model

Hikvision ColorVu DS-2CD2387G2P-LSU/SL

Screenshots of the Frigate UI's System metrics pages

Any other information that may be helpful

No response

Answered by hawkeye217

Oct 28, 2025

What audio codec are you using with the Hikvisions?

If it's not AAC, you need to either change that in your camera's firmware, or transcode it with go2rtc or Frigate.

See the breaking changes in the 0.16 release notes: https://github.com/blakeblackshear/frigate/releases/tag/v0.16.0

View full answer

2025-10-28T19:01:44Z

inkeep-ai-assistant[bot]
bot Oct 28, 2025

Based on your logs showing "Failed to probe corrupt segment" and "No new recording segments were created," the issue appears to be with how go2rtc is handling your Hikvision camera streams(1).

For Hikvision cameras, you should connect via RTSP using the following format(1):

rtsp://USERNAME:PASSWORD@CAMERA-IP/streaming/channels/101 # this is the main stream
rtsp://USERNAME:PASSWORD@CAMERA-IP/streaming/channels/102 # this is the sub stream, typically supporting low resolutions only
rtsp://USERNAME:PASSWORD@CAMERA-IP/streaming/channels/103 # higher end cameras support a third stream with a mid resolution (1280x720, 1920x1080)

(1)

Your current config uses /Streaming/Channels/101 (capital S), but the correct format should be lowercase /streaming/channels/101(1).

Additionally, some users have reported that newer Hikvision cameras require adjustments to the security settings(1):

RTSP Authentication - digest/basic
RTSP Digest Algorithm - MD5
WEB Authentication - digest/basic
WEB Digest Algorithm - MD5

(1)

Try updating your go2rtc streams to use the lowercase path format:

go2rtc:
  streams:
    front_camera:
      - rtsp://admin:[email protected]:554/streaming/channels/101
    front_camera_sub:
      - rtsp://admin:[email protected]:554/streaming/channels/102
    back_camera:
      - rtsp://admin:[email protected]:554/streaming/channels/101
    back_camera_sub:
      - rtsp://admin:[email protected]:554/streaming/channels/102

If the issue persists, check your camera's security settings for the RTSP authentication options mentioned above(1).

📚 Sources:

Camera Specific Configurations

Have another question? Just tag @inkeep.

0 replies

hawkeye217 · 2025-10-28T19:26:43Z

hawkeye217
Oct 28, 2025
Collaborator

What audio codec are you using with the Hikvisions?

If it's not AAC, you need to either change that in your camera's firmware, or transcode it with go2rtc or Frigate.

See the breaking changes in the 0.16 release notes: https://github.com/blakeblackshear/frigate/releases/tag/v0.16.0

2 replies

Skullitor13 Oct 28, 2025
Author

Thank you that fixed it! I thought the cameras were configured to AAC but they were not.

hawkeye217 Oct 28, 2025
Collaborator

Great, glad it's working for you now!

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[Camera Support]: my 2 Hikvision ColorVu DS-2CD2387G2P-LSU/SL show up in the live feed but do not record after upgrading from 0.15.2 to 0.16.2 #20708

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Skullitor13 Oct 28, 2025

Describe the problem you are having

Version

What browser(s) are you using?

Frigate config file

Relevant Frigate log output

Relevant go2rtc log output

FFprobe output from your camera

Frigate stats

Operating system

Install method

Object Detector

Network connection

Camera make and model

Screenshots of the Frigate UI's System metrics pages

Any other information that may be helpful

Replies: 2 comments · 2 replies

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inkeep-ai-assistant[bot] bot Oct 28, 2025

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Skullitor13
Oct 28, 2025

Replies: 2 comments 2 replies

inkeep-ai-assistant[bot]
bot Oct 28, 2025

hawkeye217
Oct 28, 2025
Collaborator

Skullitor13 Oct 28, 2025
Author

hawkeye217 Oct 28, 2025
Collaborator