[Support]: No frames have been received with no error in the logs

[krojew]

Checklist

• I have updated to the latest available Frigate version.
• I have cleared the cache of my browser.
• I have tried a different browser to see if it is related to my browser.
• I have tried reproducing the issue in incognito mode to rule out problems with any third party extensions or plugins I have installed.

Describe the problem you are having

I'm using and AMD APU with two cameras and the following attached below. I can see the streams of both cameras, but neither the detection nor recording works. Each stream has "no frames have been received on the detect stream" message. Everything seems to work when hwaccel_args: preset-vaapi is removed from ffmpeg config. Yet, according to the docs, everything should work fine after setting LIBVA_DRIVER_NAME=radeonsi. The debug page shows "no frames received" message. There are no errors in the logs.

Steps to reproduce

1. Configure the camera with AMD hwaccel support, as described in the docs, using an AMD APU.
2. Notice nothing gets detected or recorded.
   ...

Version

0.15.2-3bda638

In which browser(s) are you experiencing the issue with?

No response

Frigate config file

birdseye:
  enabled: false
record:
  #sync_recordings: True
  enabled: true
  retain:
    days: 0
    mode: all
  alerts:
    retain: {}
  detections:
    retain: {}
objects:
  track:
    - person
    - cat
detect:
  enabled: true
detectors:
  ov:
    type: openvino
    device: CPU
model:
  model_type: yolonas
  width: 320
  height: 320
  input_tensor: nchw
  input_pixel_format: bgr
  path: /config/yolo_nas_m.onnx
  labelmap_path: /labelmap/coco-80.txt
ffmpeg:
  retry_interval: 60
  hwaccel_args: preset-vaapi
go2rtc:
  streams:
    salon:
      - ffmpeg:rtsp://redacted
    drapak:
      - redacted
cameras:
  drapak:
    ffmpeg:
      inputs:
        - path: rtsp://redacted
          roles:
            - detect
            - record
    record:
      retain:
        days: 2
        mode: active_objects
    motion:
      mask: 0,0,0,0.043,0.262,0.043,0.262,0
  salon:
    ffmpeg:
      inputs:
        - path: rtsp://redacted
          roles:
            - detect
            - record
    record:
      retain:
        days: 2
        mode: motion
    motion:
      mask:
        - 0,68,754,61,758,0,0,0
version: 0.15-1

docker-compose file or Docker CLI command

{
   "services":{
      "frigate":{
         "cap_add":[
            "CHOWN",
            "DAC_OVERRIDE",
            "FOWNER",
            "PERFMON",
            "SETGID",
            "SETUID"
         ],
         "cap_drop":[
            "ALL"
         ],
         "deploy":{
            "resources":{
               "limits":{
                  "cpus":"14",
                  "memory":"8192M"
               }
            }
         },
         "devices":[
            "/dev/dri:/dev/dri"
         ],
         "environment":{
            "LIBVA_DRIVER_NAME":"radeonsi",
            "NVIDIA_VISIBLE_DEVICES":"void",
            "TZ":"Europe/Warsaw",
            "UMASK":"002",
            "UMASK_SET":"002"
         },
         "group_add":[
            44,
            107,
            568
         ],
         "healthcheck":{
            "interval":"30s",
            "retries":5,
            "start_interval":"2s",
            "start_period":"15s",
            "test":"curl --request GET --silent --output /dev/null --show-error --fail http://127.0.0.1:5000/api",
            "timeout":"5s"
         },
         "image":"ghcr.io/blakeblackshear/frigate:0.15.2",
         "platform":"linux/amd64",
         "ports":[
            {
               "mode":"ingress",
               "protocol":"tcp",
               "published":30058,
               "target":5000
            },
            {
               "mode":"ingress",
               "protocol":"tcp",
               "published":33062,
               "target":1984
            }
         ],
         "privileged":false,
         "restart":"unless-stopped",
         "security_opt":[
            "no-new-privileges=true"
         ],
         "shm_size":"512M",
         "stdin_open":false,
         "tty":false,
         "user":"0:0",
         "volumes":[
            {
               "bind":{
                  "create_host_path":false,
                  "propagation":"rprivate"
               },
               "read_only":false,
               "source":"/mnt/homepool/apps/frigate/config",
               "target":"/config",
               "type":"bind"
            },
            {
               "bind":{
                  "create_host_path":false,
                  "propagation":"rprivate"
               },
               "read_only":false,
               "source":"/mnt/homepool/apps/frigate/media",
               "target":"/media",
               "type":"bind"
            },
            {
               "read_only":false,
               "target":"/tmp",
               "type":"volume",
               "volume":{
                  "nocopy":false
               }
            },
            {
               "bind":{
                  "create_host_path":false,
                  "propagation":"rprivate"
               },
               "read_only":false,
               "source":"/mnt/.ix-apps/app_mounts/frigate/cache",
               "target":"/tmp/cache",
               "type":"bind"
            }
         ]
      }
   },
   "volumes":{
      
   },
   "x-notes":"# Frigate\n\n## Security\n\n### Container: [frigate]\n\n- Is running as root user\n- Is running as root group\n\nDefault credentials are printed in the logs\nduring the first run of the application.\n\n## Bug Reports and Feature Requests\n\nIf you find a bug in this app or have an idea for a new feature, please file an issue at\nhttps://github.com/truenas/apps\n\n",
   "x-portals":[
      {
         "host":"0.0.0.0",
         "name":"Web UI (No Auth)",
         "path":"/",
         "port":30058,
         "scheme":"http"
      }
   ]
}

Relevant Frigate log output

2025-08-13 09:56:43.303936+00:00s6-rc: info: service s6rc-fdholder: starting
2025-08-13 09:56:43.303970+00:00s6-rc: info: service s6rc-oneshot-runner: starting
2025-08-13 09:56:43.305421+00:00s6-rc: info: service s6rc-oneshot-runner successfully started
2025-08-13 09:56:43.305455+00:00s6-rc: info: service fix-attrs: starting
2025-08-13 09:56:43.305701+00:00s6-rc: info: service s6rc-fdholder successfully started
2025-08-13 09:56:43.307018+00:00s6-rc: info: service fix-attrs successfully started
2025-08-13 09:56:43.307068+00:00s6-rc: info: service legacy-cont-init: starting
2025-08-13 09:56:43.308423+00:00s6-rc: info: service legacy-cont-init successfully started
2025-08-13 09:56:43.308471+00:00s6-rc: info: service log-prepare: starting
2025-08-13 09:56:43.310952+00:00s6-rc: info: service log-prepare successfully started
2025-08-13 09:56:43.311012+00:00s6-rc: info: service nginx-log: starting
2025-08-13 09:56:43.311086+00:00s6-rc: info: service go2rtc-log: starting
2025-08-13 09:56:43.311136+00:00s6-rc: info: service frigate-log: starting
2025-08-13 09:56:43.311214+00:00s6-rc: info: service certsync-log: starting
2025-08-13 09:56:43.312075+00:00s6-rc: info: service frigate-log successfully started
2025-08-13 09:56:43.312157+00:00s6-rc: info: service nginx-log successfully started
2025-08-13 09:56:43.312186+00:00s6-rc: info: service go2rtc-log successfully started
2025-08-13 09:56:43.312244+00:00s6-rc: info: service go2rtc: starting
2025-08-13 09:56:43.312440+00:00s6-rc: info: service certsync-log successfully started
2025-08-13 09:56:43.313101+00:00s6-rc: info: service go2rtc successfully started
2025-08-13 09:56:43.313149+00:00s6-rc: info: service go2rtc-healthcheck: starting
2025-08-13 09:56:43.313201+00:00s6-rc: info: service frigate: starting
2025-08-13 09:56:43.314080+00:00s6-rc: info: service go2rtc-healthcheck successfully started
2025-08-13 09:56:43.314145+00:00s6-rc: info: service frigate successfully started
2025-08-13 09:56:43.314200+00:00s6-rc: info: service nginx: starting
2025-08-13 09:56:43.315318+00:002025-08-13 09:56:43.315245863  [INFO] Preparing new go2rtc config...
2025-08-13 09:56:43.315639+00:002025-08-13 09:56:43.315590871  [INFO] Preparing Frigate...
2025-08-13 09:56:43.315906+00:002025-08-13 09:56:43.315873852  [INFO] Starting NGINX...
2025-08-13 09:56:43.402701+00:002025-08-13 09:56:43.402632324  [INFO] No TLS certificate found. Generating a self signed certificate...
2025-08-13 09:56:43.428177+00:002025-08-13 09:56:43.428124153  [INFO] Starting Frigate...
2025-08-13 09:56:43.677766+00:002025-08-13 09:56:43.677663471  [INFO] Starting go2rtc...
2025-08-13 09:56:43.732072+00:002025-08-13 09:56:43.731973032  11:56:43.731 INF go2rtc platform=linux/amd64 revision=b2399f3 version=1.9.2
2025-08-13 09:56:43.732111+00:002025-08-13 09:56:43.731977391  11:56:43.731 INF config path=/dev/shm/go2rtc.yaml
2025-08-13 09:56:43.732175+00:002025-08-13 09:56:43.732137662  11:56:43.732 INF [rtsp] listen addr=:8554
2025-08-13 09:56:43.732192+00:002025-08-13 09:56:43.732178398  11:56:43.732 INF [webrtc] listen addr=:8555/tcp
2025-08-13 09:56:43.732196+00:002025-08-13 09:56:43.732183027  11:56:43.732 INF [api] listen addr=:1984
2025-08-13 09:56:45.026726+00:00s6-rc: info: service nginx successfully started
2025-08-13 09:56:45.026954+00:00s6-rc: info: service certsync: starting
2025-08-13 09:56:45.028354+00:00s6-rc: info: service certsync successfully started
2025-08-13 09:56:45.028389+00:00s6-rc: info: service legacy-services: starting
2025-08-13 09:56:45.030416+00:002025-08-13 09:56:45.030296099  [INFO] Starting certsync...
2025-08-13 09:56:45.031395+00:00s6-rc: info: service legacy-services successfully started
2025-08-13 09:56:45.063369+00:002025-08-13 09:56:45.063291996  127.0.0.1 - - [13/Aug/2025:11:56:45 +0200] "" 400 0 "-" "-" "-"
2025-08-13 09:56:45.162833+00:002025-08-13 09:56:45.162786067  127.0.0.1 - - [13/Aug/2025:11:56:45 +0200] "GET /api HTTP/1.1" 301 169 "-" "curl/7.74.0" "-"
2025-08-13 09:56:45.673014+00:002025-08-13 09:56:45.672945817  [2025-08-13 11:56:45] frigate.util.config            INFO    : Checking if frigate config needs migration...
2025-08-13 09:56:45.680156+00:002025-08-13 09:56:45.680135615  [2025-08-13 11:56:45] frigate.util.config            INFO    : frigate config does not need migration...
2025-08-13 09:56:48.690567+00:002025-08-13 09:56:48.690495001  [2025-08-13 11:56:48] frigate.util.services          WARNING : Did not detect hwaccel, using a GPU for accelerated video decoding is highly recommended
2025-08-13 09:56:48.691996+00:002025-08-13 09:56:48.691944242  [2025-08-13 11:56:48] frigate.config.config          WARNING : drapak: Recording retention is configured for active_objects and alert retention is configured for motion. The more restrictive retention policy will be applied.
2025-08-13 09:56:48.692033+00:002025-08-13 09:56:48.691946637  [2025-08-13 11:56:48] frigate.config.config          WARNING : drapak: Recording retention is configured for active_objects and detection retention is configured for motion. The more restrictive retention policy will be applied.
2025-08-13 09:56:49.957331+00:002025-08-13 09:56:49.957215205  192.168.1.13 - - [13/Aug/2025:11:56:49 +0200] "GET /ws HTTP/1.1" 500 579 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Safari/537.36" "-"
2025-08-13 09:56:52.882188+00:002025-08-13 09:56:52.882049394  [2025-08-13 11:56:52] frigate.util.config            ERROR   : Not applying mask due to invalid coordinates. 1920,918 is outside of the detection resolution 1280x720. Use the editor in the UI to correct the mask.
2025-08-13 09:56:52.882281+00:002025-08-13 09:56:52.882053261  [2025-08-13 11:56:52] frigate.util.config            ERROR   : Not applying mask due to invalid coordinates. 1920,0 is outside of the detection resolution 1280x720. Use the editor in the UI to correct the mask.
2025-08-13 09:56:52.882288+00:002025-08-13 09:56:52.882070483  [2025-08-13 11:56:52] frigate.util.config            ERROR   : Not applying mask due to invalid coordinates. 1920,918 is outside of the detection resolution 1280x720. Use the editor in the UI to correct the mask.
2025-08-13 09:56:52.882294+00:002025-08-13 09:56:52.882093987  [2025-08-13 11:56:52] frigate.util.config            ERROR   : Not applying mask due to invalid coordinates. 1920,0 is outside of the detection resolution 1280x720. Use the editor in the UI to correct the mask.
2025-08-13 09:56:53.004060+00:002025-08-13 09:56:53.004012950  [2025-08-13 11:56:53] frigate.app                    INFO    : Starting Frigate (0.15.2-3bda638)
2025-08-13 09:56:53.004254+00:002025-08-13 09:56:53.004213146  [2025-08-13 11:56:53] frigate.util.services          INFO    : Current file limits - Soft: 1048576, Hard: 1048576
2025-08-13 09:56:53.004266+00:002025-08-13 09:56:53.004257239  [2025-08-13 11:56:53] frigate.util.services          INFO    : File limit set. New soft limit: 65536, Hard limit remains: 1048576
2025-08-13 09:56:53.007733+00:002025-08-13 09:56:53.007691286  [2025-08-13 11:56:53] peewee_migrate.logs            INFO    : Starting migrations
2025-08-13 09:56:53.008066+00:002025-08-13 09:56:53.008030232  [2025-08-13 11:56:53] peewee_migrate.logs            INFO    : There is nothing to migrate
2025-08-13 09:56:53.014083+00:002025-08-13 09:56:53.014049894  [2025-08-13 11:56:53] frigate.app                    INFO    : Recording process started: 454
2025-08-13 09:56:53.014252+00:002025-08-13 09:56:53.014220544  [2025-08-13 11:56:53] frigate.app                    INFO    : Review process started: 455
2025-08-13 09:56:53.015016+00:002025-08-13 09:56:53.014991522  [2025-08-13 11:56:53] frigate.app                    INFO    : go2rtc process pid: 98
2025-08-13 09:56:53.019934+00:002025-08-13 09:56:53.019906489  [2025-08-13 11:56:53] detector.ov                    INFO    : Starting detection process: 470
2025-08-13 09:56:53.023140+00:002025-08-13 09:56:53.023101027  [2025-08-13 11:56:53] frigate.app                    INFO    : Output process started: 486
2025-08-13 09:56:53.032791+00:002025-08-13 09:56:53.032736656  [2025-08-13 11:56:53] frigate.app                    INFO    : Camera processor started for drapak: 502
2025-08-13 09:56:53.041862+00:002025-08-13 09:56:53.041825449  [2025-08-13 11:56:53] frigate.app                    INFO    : Camera processor started for salon: 512
2025-08-13 09:56:53.052480+00:002025-08-13 09:56:53.052450637  [2025-08-13 11:56:53] frigate.app                    INFO    : Capture process started for drapak: 523
2025-08-13 09:56:53.059314+00:002025-08-13 09:56:53.059284267  [2025-08-13 11:56:53] frigate.app                    INFO    : Capture process started for salon: 532
2025-08-13 09:56:53.221851+00:002025-08-13 09:56:53.221757776  [2025-08-13 11:56:53] frigate.api.fastapi_app        INFO    : Starting FastAPI app
2025-08-13 09:56:53.257801+00:002025-08-13 09:56:53.257761921  [2025-08-13 11:56:53] frigate.api.fastapi_app        INFO    : FastAPI started
2025-08-13 09:56:53.315809+00:002025-08-13 09:56:53.315777441  [INFO] Starting go2rtc healthcheck service...

Relevant go2rtc log output

2025-08-13 09:56:43.315245863  [INFO] Preparing new go2rtc config...
2025-08-13 09:56:43.677663471  [INFO] Starting go2rtc...
2025-08-13 09:56:43.731973032  11:56:43.731 INF go2rtc platform=linux/amd64 revision=b2399f3 version=1.9.2
2025-08-13 09:56:43.731977391  11:56:43.731 INF config path=/dev/shm/go2rtc.yaml
2025-08-13 09:56:43.732137662  11:56:43.732 INF [rtsp] listen addr=:8554
2025-08-13 09:56:43.732178398  11:56:43.732 INF [webrtc] listen addr=:8555/tcp
2025-08-13 09:56:43.732183027  11:56:43.732 INF [api] listen addr=:1984
2025-08-13 09:56:53.315777441  [INFO] Starting go2rtc healthcheck service...

Operating system

Other

Install method

Docker Compose

Network connection

Wired

Camera make and model

not relevant

Screenshots of the Frigate UI's System metrics pages

Any other information that may be helpful

using TrueNAS

[inkeep-ai-assistant[bot]]

Based on your configuration and the logs showing "no frames have been received on the detect stream," there are several issues to address with your AMD GPU hardware acceleration setup.

The log shows a critical warning: "Did not detect hwaccel, using a GPU for accelerated video decoding is highly recommended" (1). This indicates that despite your configuration, hardware acceleration is not being properly detected or utilized.

For AMD/ATI GPUs with the radeonsi driver, you need to ensure proper VAAPI configuration (1). Your environment variable LIBVA_DRIVER_NAME=radeonsi is correct, but there may be additional requirements.

Your Docker configuration includes /dev/dri:/dev/dri device mapping, which is necessary for AMD GPU access (1). However, you should verify that the AMD GPU hardware acceleration is properly supported.

The configuration shows you're using:

ffmpeg:
  hwaccel_args: preset-vaapi

(1)

This preset supports automatic profile selection for both H.264 and H.265 streams (1).

There are also mask coordinate errors in your logs indicating your motion masks have coordinates outside the detection resolution. The errors show coordinates like "1920,918" and "1920,0" are outside the detection resolution of 1280x720 (2). You'll need to correct these using the mask editor in the UI.

To troubleshoot:

1. Verify your AMD APU supports VAAPI hardware acceleration
2. Check that the /dev/dri/renderD128 device exists and is accessible within the container
3. Fix the motion mask coordinates using the UI editor
4. Consider temporarily removing hardware acceleration to confirm the streams work, then re-enable it once other issues are resolved

The fact that everything works when you remove hwaccel_args: preset-vaapi confirms the issue is specifically with the hardware acceleration configuration rather than the camera streams themselves.

📚 Sources:

1. Hardware Acceleration
2. Full Reference Config

---

Have another question? Just tag @inkeep.