[Config Support]: Connecting to reolink onvif from remote IP

[DrissiReda]

Describe the problem you are having

Frigate is installed on a different network from where the cameras are installed/connected. So I have to connect to these cameras through their router's public IP + port forwarding, this works fine for RTSP, but not onvif.

I'm getting an error with frigate trying to connect to the camera's local onvif host/port

The IP and port listed are the local IP and port of the camera in their local network, which is not something I have entered anywhere.

Other parameters don't change much as I've tried minimal config and still get the issue

Version

0.13.2

Frigate config file

go2rtc:
      streams:
        front:
        - onvif://user:pass@cam_router_external_ip:8001 # 8001 is the forwarded port 8001->192.168.1.72:8000
      front:
        detect:
          fps: 10
          height: 720
          width: 1280
        ffmpeg:
          output_args:
            record: preset-record-generic-audio-copy
          inputs:
          - path: rtsp://127.0.0.1:8554/front
            input_args: preset-rtsp-restream
            roles:
            - detect
        objects:
          track:
          - person
          - dog
          - cat
          - car
        onvif:
          host:  cam_router_external_ip
          port: 8001
          user: user
          password: pass
          autotracking:
            enabled: True
            calibrate_on_startup: True
            zooming: disabled
            zoom_factor: 0.3
            track:
              - person
              - dog
              - cat
              - car
            required_zones:
              - frontyard
            return_preset: home
            timeout: 10
            movement_weights: [1.0,2.0,3.0,4.0,5.0] # calibration doesn't trigger and unless I fill this array, frigate crashes

Relevant log output

2024-07-31 14:48:29.252556221  [2024-07-31 14:48:29] frigate.ptz.onvif              ERROR   : Unable to get Onvif media profiles for camera: front: Unknown error: HTTPConnectionPool(host='192.168.1.72', port=8000): Max retries exceeded with url: /onvif/media_service (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7f9da7874670>: Failed to establish a new connection: [Errno 113] No route to host'))

2024-07-31 14:48:34.387858171  [2024-07-31 14:48:34] frigate.video                  ERROR   : front: Unable to read frames from ffmpeg process.
2024-07-31 14:48:34.387916931  [2024-07-31 14:48:34] frigate.video                  ERROR   : front: ffmpeg process is not running. exiting capture thread...
2024-07-31 14:58:06.023992689  14:58:06.023 WRN [rtsp] error="streams: Post \"http://192.168.1.72:8000/onvif/media_service\": dial tcp 192.168.1.72:8000: connect: no route to host" stream=front

Frigate stats

No response

Operating system

Other

Install method

Docker CLI

Object Detector

Coral

Any other information that may be helpful

Installed on Kubernetes, and works perfectly with RTSP.

[hawkeye217]

This is a duplicate of #12528

See this comment: #12528 (comment)