Feature Request: Location Picker Component

[ddscarneiro]

To enhance our self-inspection workflows, we propose adding a component that allows users to share their location directly within the flow.

Currently, we rely on an external link or template message asking for final location verification and signature collection (which we have simplified to an "I Agree" button). A built-in location picker would provide a much more seamless and integrated experience for our customers.

The location data is essential to validate that a user is physically at the correct site, guaranteeing the authenticity of the process and preventing fraud. And it enables proactive location-based services, such as automatically displaying the closest store or service point to the user, significantly improving customer support and journey personalization.

Given that sharing location is a standard feature in WhatsApp, we believe it is a user-friendly and non-invasive data point to collect. This would be a valuable addition to our platform.

Thank you again for considering this request.

[sukhbirsaini]

Thank you for your thoughtful suggestion and for outlining the potential benefits of integrating a location picker into our self-inspection workflows. We appreciate your focus on improving the user experience and ensuring process authenticity.
At this time, we are prioritizing other areas of development and do not have plans to make further enhancements to the current flows. However, we will keep your feedback in mind as we continue to evaluate our roadmap and future opportunities.
Thank you again for your engagement and for helping us think through ways to improve our platform.