[Bug]: Sign-in not working on macOS app

[htwyay]

Installation Method

Local Installation

The Problem

PixPin_2026-06-25_14-33-52.mp4

Version of Stirling-PDF

2.13.2

Last Working Version of Stirling-PDF

No response

Page Where the Problem Occurred

No response

Docker Configuration

Relevant Log Output

Additional Information

Thanks!

Browsers Affected

No response

No Duplicate of the Issue

• I have verified that there are no existing issues raised related to my problem.

[jbrunton96]

I've just tested 2.13.2 on my Mac and I could sign in fine with both SSO and email/password, so I suspect this might be a difficult one to track down. Can you open the developer console (cmd option i) and paste any error messages that appear in the console while you try to log in please? Also could you attach /Users/<username>/Library/Logs/Stirling-PDF/tauri-backend.log please? Hopefully one of them provides a hint of what's going wrong

[htwyay]

Error:

[Error] [TauriHttpClient] HTTP Error 401: – {url: "https://api2.stirling.com/api/v1/policies", method: "GET", status: 401, …}
{url: "https://api2.stirling.com/api/v1/policies", method: "GET", status: 401, statusText: "Unauthorized", body: ""}Objectbody: ""method: "GET"status: 401statusText: "Unauthorized"url: "https://api2.stirling.com/api/v1/policies"Object Prototype
	executeRequest (index-DSyRENtc.js:92:29694)
[Error] [TauriHttpClient] Error details: – {message: "Authentication failed - Invalid credentials", code: "ERR_UNAUTHORIZED", url: "https://api2.stirling.com/api/v1/policies", …}
{message: "Authentication failed - Invalid credentials", code: "ERR_UNAUTHORIZED", url: "https://api2.stirling.com/api/v1/policies", method: "GET", status: 401, …}Object
	createError (index-DSyRENtc.js:92:27456)
	executeRequest (index-DSyRENtc.js:92:29906)
[Error] [Desktop AuthService] No refresh token available
	_doRefreshSupabaseToken (index-DSyRENtc.js:121:53333)
[Error] [TauriHttpClient] HTTP Error 401: – {url: "https://api2.stirling.com/api/v1/policies/runs", method: "GET", status: 401, …}
{url: "https://api2.stirling.com/api/v1/policies/runs", method: "GET", status: 401, statusText: "Unauthorized", body: ""}Object
	executeRequest (index-DSyRENtc.js:92:29694)
[Error] [TauriHttpClient] Error details: – {message: "Authentication failed - Invalid credentials", code: "ERR_UNAUTHORIZED", url: "https://api2.stirling.com/api/v1/policies/runs", …}
{message: "Authentication failed - Invalid credentials", code: "ERR_UNAUTHORIZED", url: "https://api2.stirling.com/api/v1/policies/runs", method: "GET", status: 401, …}Object
	createError (index-DSyRENtc.js:92:27456)
	executeRequest (index-DSyRENtc.js:92:29906)
[Error] [Desktop AuthService] No refresh token available
	_doRefreshSupabaseToken (index-DSyRENtc.js:121:53333)
[Error] [TauriHttpClient] HTTP Error 401: – {url: "https://api2.stirling.com/api/v1/policies", method: "GET", status: 401, …}
{url: "https://api2.stirling.com/api/v1/policies", method: "GET", status: 401, statusText: "Unauthorized", body: ""}Object
	executeRequest (index-DSyRENtc.js:92:29694)
[Error] [TauriHttpClient] Error details: – {message: "Authentication failed - Invalid credentials", code: "ERR_UNAUTHORIZED", url: "https://api2.stirling.com/api/v1/policies", …}
{message: "Authentication failed - Invalid credentials", code: "ERR_UNAUTHORIZED", url: "https://api2.stirling.com/api/v1/policies", method: "GET", status: 401, …}Object
	createError (index-DSyRENtc.js:92:27456)
	executeRequest (index-DSyRENtc.js:92:29906)
[Error] [Desktop AuthService] No refresh token available
	_doRefreshSupabaseToken (index-DSyRENtc.js:121:53333)
[Error] [TauriHttpClient] HTTP Error 401: – {url: "https://api2.stirling.com/api/v1/policies", method: "GET", status: 401, …}
{url: "https://api2.stirling.com/api/v1/policies", method: "GET", status: 401, statusText: "Unauthorized", body: ""}Object
	executeRequest (index-DSyRENtc.js:92:29694)
[Error] [TauriHttpClient] Error details: – {message: "Authentication failed - Invalid credentials", code: "ERR_UNAUTHORIZED", url: "https://api2.stirling.com/api/v1/policies", …}
{message: "Authentication failed - Invalid credentials", code: "ERR_UNAUTHORIZED", url: "https://api2.stirling.com/api/v1/policies", method: "GET", status: 401, …}Object
	createError (index-DSyRENtc.js:92:27456)
	executeRequest (index-DSyRENtc.js:92:29906)
[Error] [Desktop AuthService] No refresh token available
	_doRefreshSupabaseToken (index-DSyRENtc.js:121:53333)

Warning:

[Warning] [Desktop AuthService] ⚠️ Cached token is expired or expiring soon, invalidating cache (index-DSyRENtc.js, line 121)
[Warning] [Desktop AuthService] ⚠️ Cached token is expired or expiring soon, invalidating cache (index-DSyRENtc.js, line 121)
[Warning] [apiClientSetup] 401 on path: – "/" – "url:" – "https://api2.stirling.com/api/v1/policies" (index-DSyRENtc.js, line 121)
[Warning] [apiClientSetup] 401 on path: – "/" – "url:" – "https://api2.stirling.com/api/v1/policies/runs" (index-DSyRENtc.js, line 121)
[Warning] [apiClientSetup] 401 on path: – "/" – "url:" – "https://api2.stirling.com/api/v1/policies" (index-DSyRENtc.js, line 121)
[Warning] [apiClientSetup] 401 on path: – "/" – "url:" – "https://api2.stirling.com/api/v1/policies" (index-DSyRENtc.js, line 121)

tauri-backend.log:

1782572466: 🚀 Tauri app setup started
1782572466: 🔍 DEBUG: Setup completed
1782572466: 🚀 Starting bundled backend in background
1782572466: 🚀 start_backend() called - Attempting to start backend with bundled JRE...
1782572466: ☁️ Running in SaaS mode - starting local backend
1782572466: 🔍 Resource directory: "/Applications/Stirling-PDF.app/Contents/Resources"
1782572466: ✅ Found bundled JRE: "/Applications/Stirling-PDF.app/Contents/Resources/runtime/jre/bin/java"
1782572466: 📋 Selected JAR: "stirling-pdf-2.13.2.jar"
1782572466: 📦 Found JAR file: "/Applications/Stirling-PDF.app/Contents/Resources/libs/stirling-pdf-2.13.2.jar"
1782572466: 📦 Normalized JAR path: "/Applications/Stirling-PDF.app/Contents/Resources/libs/stirling-pdf-2.13.2.jar"
1782572466: 📦 Normalized Java path: "/Applications/Stirling-PDF.app/Contents/Resources/runtime/jre/bin/java"
1782572466: 📁 App data directory: /Users/htwyay/Library/Application Support/Stirling-PDF
1782572466: 📁 Log directory: /Users/htwyay/Library/Application Support/Stirling-PDF/logs
1782572466: 📁 Working directory: /Users/htwyay/Library/Application Support/Stirling-PDF
1782572466: 📁 Config directory: /Users/htwyay/Library/Application Support/Stirling-PDF/configs
1782572466: 🔧 Equivalent command: TAURI_PARENT_PID=52262 "/Applications/Stirling-PDF.app/Contents/Resources/runtime/jre/bin/java" -Xmx2g -DBROWSER_OPEN=false -DSTIRLING_PDF_TAURI_MODE=true -Dlogging.file.path=/Users/htwyay/Library/Application Support/Stirling-PDF/logs -Dlogging.file.name=stirling-pdf.log -Dserver.port=0 -Dsecurity.enableLogin=false -Dsecurity.csrfDisabled=true -jar /Applications/Stirling-PDF.app/Contents/Resources/libs/stirling-pdf-2.13.2.jar
1782572466: 📁 Backend logs will be in: /Users/htwyay/Library/Application Support/Stirling-PDF/logs
1782572466: 🔍 Java executable permissions: Permissions(FilePermissions { mode: 0o100755 (-rwxr-xr-x) })
1782572466: 🔍 Java executable mode: 0o100755
1782572466: 📦 JAR file size: 198157893 bytes
1782572466: ⚙️ Starting backend with bundled JRE...
1782572466: ✅ Backend started with bundled JRE, monitoring output...
1782572466: ✅ Backend startup sequence completed, starting flag cleared
1782572466: 📂 Returning and clearing 0 opened file(s)
1782572466: 🚀 start_backend() called - Attempting to start backend with bundled JRE...
1782572466: ☁️ Running in SaaS mode - starting local backend
1782572466: ⚠️ Backend process already running, skipping start
1782572466: 🔍 Checking if app is default PDF handler
1782572466: macOS PDF handler: com.apple.Preview
1782572467: 📤 Backend: 23:01:07.059 [main] INFO  s.software.SPDF.SPDFApplication - Without additional features in jar
1782572467: 📤 Backend: 23:01:07.065 [main] INFO  s.s.c.c.ConfigInitializer - Current settings file line count: 435
1782572467: 📤 Backend: 23:01:07.356 [main] INFO  s.s.c.c.ConfigInitializer - Settings file updated based on template changes.
1782572467: 📤 Backend: 23:01:07.357 [main] INFO  s.software.SPDF.SPDFApplication - Settings file: ./configs/settings.yml
1782572467: 📤 Backend: 23:01:07.357 [main] INFO  s.software.SPDF.SPDFApplication - Custom settings file: ./configs/custom_settings.yml
1782572467: 📤 Backend:  ____ _____ ___ ____  _     ___ _   _  ____       ____  ____  _____
1782572467: 📤 Backend: / ___|_   _|_ _|  _ \| |   |_ _| \ | |/ ___|     |  _ \|  _ \|  ___|
1782572467: 📤 Backend: \___ \ | |  | || |_) | |    | ||  \| | |  _ _____| |_) | | | | |_
1782572467: 📤 Backend:  ___) || |  | ||  _ <| |___ | || |\  | |_| |_____|  __/| |_| |  _|
1782572467: 📤 Backend: |____/ |_| |___|_| \_\_____|___|_| \_|\____|     |_|   |____/|_|
1782572467: 📤 Backend: Powered by Spring Boot 4.0.6
1782572467: 📤 Backend: 23:01:07.642 [main] INFO  s.software.SPDF.SPDFApplication - Starting SPDFApplication v2.13.2 using Java 25.0.3 with PID 52266 (/Applications/Stirling-PDF.app/Contents/Resources/libs/stirling-pdf-2.13.2.jar started by htwyay in /Users/htwyay/Library/Application Support/Stirling-PDF)
1782572467: 📤 Backend: 23:01:07.643 [main] INFO  s.software.SPDF.SPDFApplication - The following 1 profile is active: "default"
1782572468: 📤 Backend: 23:01:08.607 [main] INFO  s.s.S.config.MultipartConfiguration - Using default multipart file upload limit: 2000MB
1782572468: 📤 Backend: 23:01:08.785 [main] INFO  s.software.SPDF.SPDFApplication - Running in Tauri mode. Parent process PID: 52262
1782572468: 📤 Backend: 23:01:08.795 [main] INFO  s.s.c.c.RuntimePathConfig - Registered watched folder path: /Users/htwyay/Library/Application Support/Stirling-PDF/pipeline/watchedFolders
1782572468: 📤 Backend: 23:01:08.795 [main] INFO  s.s.c.c.RuntimePathConfig - Using Tesseract data path: /usr/share/tesseract-ocr/5/tessdata
1782572468: 📤 Backend: 23:01:08.823 [virtual-59] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: tesseract - Disabling group: tesseract (Affected features: Ocr PDF)
1782572468: 📤 Backend: 23:01:08.823 [virtual-61] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: ocrmypdf - Disabling group: OCRmyPDF (Affected features: Ocr PDF)
1782572468: 📤 Backend: 23:01:08.823 [virtual-67] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: weasyprint - Disabling group: Weasyprint (Affected features: Eml To PDF, Markdown To PDF, Url To PDF, Html To PDF)
1782572468: 📤 Backend: 23:01:08.823 [virtual-65] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: qpdf - Disabling group: qpdf (Affected features: Repair, Compress PDF)
1782572468: 📤 Backend: 23:01:08.823 [virtual-75] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: soffice - Disabling group: LibreOffice (Affected features: File To PDF, PDF To Xml, PDF To Presentation, PDF To Pdfa, PDF To Word, PDF To Rtf, PDF To Html)
1782572468: 📤 Backend: 23:01:08.823 [virtual-70] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: magick - Disabling group: ImageMagick (Affected features: Compress PDF)
1782572468: 📤 Backend: 23:01:08.823 [virtual-73] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: gs - Disabling group: Ghostscript (Affected features: Replace Invert PDF, Repair, Compress PDF, Scanner Effect, Vector To PDF, PDF To Vector, Crop)
1782572468: 📤 Backend: 23:01:08.823 [virtual-57] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: rar - Disabling group: rar (Affected features: PDF To Cbr)
1782572468: 📤 Backend: 23:01:08.823 [virtual-68] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: pdftohtml - Disabling group: Pdftohtml (Affected features: PDF To Html, PDF To Markdown)
1782572468: 📤 Backend: 23:01:08.823 [virtual-76] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: unoconvert - Disabling group: Unoconvert (Affected features: File To PDF)
1782572468: 📤 Backend: 23:01:08.823 [virtual-78] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: ebook-convert - Disabling group: Calibre (Affected features: PDF To Epub)
1782572468: 📤 Backend: 23:01:08.859 [main] WARN  s.s.SPDF.config.ExternalAppDepConfig - OpenCV not available in Python - Disabling OpenCV features: Extract Image Scans
1782572468: 📤 Backend: 23:01:08.860 [main] INFO  s.s.S.config.EndpointConfiguration - Disabled tool groups: Calibre, Ghostscript, ImageMagick, LibreOffice, OCRmyPDF, OpenCV, Pdftohtml, Unoconvert, Weasyprint, qpdf, rar, tesseract (endpoints may have alternative implementations)
1782572468: 📤 Backend: 23:01:08.860 [main] INFO  s.s.S.config.EndpointConfiguration - Disabled functional groups: enterprise
1782572468: 📤 Backend: 23:01:08.860 [main] INFO  s.s.S.config.EndpointConfiguration - Total disabled endpoints: 20. Disabled endpoints: eml-to-pdf, extract-image-scans, file-to-pdf, html-to-pdf, ocr-pdf, pdf-to-cbr, pdf-to-epub, pdf-to-html, pdf-to-markdown, pdf-to-pdfa, pdf-to-presentation, pdf-to-rtf, pdf-to-vector, pdf-to-word, pdf-to-xml, repair, replace-invert-pdf, scanner-effect, url-to-pdf, vector-to-pdf
1782572468: 📤 Backend: 23:01:08.996 [main] INFO  s.s.SPDF.config.TauriProcessMonitor - Tauri mode detected. Parent process ID: 52262
1782572468: 📤 Backend: 23:01:08.997 [main] INFO  s.s.SPDF.config.TauriProcessMonitor - Started monitoring parent Tauri process (PID: 52262)
1782572469: 📤 Backend: 23:01:09.084 [main] INFO  s.s.c.c.i.InProcessClusterConfiguration - Cluster backplane: in-process (single node)
1782572469: 📤 Backend: 23:01:09.089 [main] INFO  s.s.S.s.PdfJsonFallbackFontService - Using fallback font location: classpath:/static/fonts/NotoSans-Regular.ttf
1782572469: 📤 Backend: 23:01:09.090 [main] INFO  s.s.S.s.pdfjson.PdfJsonFontService - [FONT-DEBUG] CFF conversion enabled, checking tool availability...
1782572469: 📤 Backend: 23:01:09.093 [main] WARN  s.s.S.s.pdfjson.PdfJsonFontService - [FONT-DEBUG] Python command '/opt/venv/bin/python3' not found; Python CFF conversion disabled
1782572469: 📤 Backend: 23:01:09.096 [main] WARN  s.s.S.s.pdfjson.PdfJsonFontService - [FONT-DEBUG] FontForge command 'fontforge' not found; FontForge CFF conversion disabled
1782572469: 📤 Backend: 23:01:09.096 [main] INFO  s.s.S.s.pdfjson.PdfJsonFontService - [FONT-DEBUG] Selected CFF converter method: python
1782572469: 📤 Backend: 23:01:09.482 [main] INFO  s.s.S.s.p.t.library.Type3FontLibrary - [TYPE3] Loaded 61 Type3 library entries (signatures=81, aliases=64) from classpath:/type3/library/index.json
1782572469: 📤 Backend: 23:01:09.551 [main] INFO  s.s.SPDF.service.VeraPDFService - VeraPDF Greenfield initialized successfully
1782572469: 📤 Backend: 23:01:09.594 [main] INFO  s.s.c.service.MobileScannerService - Mobile scanner temp directory: /var/folders/xn/x9c9vbyn4d13zkmz0f9p7v840000gn/T/stirling-mobile-scanner
1782572469: 📤 Backend: 23:01:09.800 [main] INFO  s.s.S.s.CertificateValidationService - Loading certificates from Java system trust store
1782572469: 📤 Backend: 23:01:09.809 [main] INFO  s.s.S.s.CertificateValidationService - Loaded 144 CA certificates from Java system trust store
1782572469: 📤 Backend: 23:01:09.809 [main] INFO  s.s.S.s.CertificateValidationService - Loading bundled Mozilla CA certificates from resources
1782572469: 📤 Backend: 23:01:09.816 [main] INFO  s.s.S.c.web.ReactRoutingController - Static files custom path: ./customFiles/static/
1782572469: 📤 Backend: 23:01:09.835 [main] INFO  s.s.c.service.TempFileCleanupService - Running in Server-jar mode, using conservative cleanup strategy
1782572469: 📤 Backend: 23:01:09.836 [main] INFO  s.s.c.service.TempFileCleanupService - Startup cleanup complete. Deleted 0 temporary files/directories
1782572469: 📤 Backend: 23:01:09.841 [main] INFO  s.software.common.util.FileMonitor - Monitoring directory: /Users/htwyay/Library/Application Support/Stirling-PDF/pipeline/watchedFolders
1782572469: 📤 Backend: 23:01:09.841 [main] INFO  s.software.common.util.FileMonitor - Registered directory: /Users/htwyay/Library/Application Support/Stirling-PDF/pipeline/watchedFolders
1782572469: 📤 Backend: 23:01:09.900 [main] INFO  s.software.SPDF.config.WebMvcConfig - Tauri mode detected - enabling CORS for Tauri protocols (v1 and v2)
1782572470: 📤 Backend: 23:01:10.075 [main] WARN  i.m.c.i.binder.jvm.JvmGcMetrics - GC notifications will not be available because com.sun.management.GarbageCollectionNotificationInfo is not present
1782572470: 📤 Backend: 23:01:10.075 [main] WARN  i.m.c.i.binder.jvm.JvmGcMetrics - GC notifications will not be available because no GarbageCollectorMXBean of the JVM provides any. GCs=[G1 Young Generation, G1 Concurrent GC, G1 Old Generation]
1782572470: 📤 Backend: 23:01:10.103 [main] INFO  s.software.common.service.JobQueue - Starting JobQueue lifecycle
1782572470: 📤 Backend: 23:01:10.123 [main] INFO  s.software.SPDF.SPDFApplication - Started SPDFApplication in 2.766 seconds (process running for 3.6)
1782572470: 🎉 Backend startup completed: 23:01:10.123 [main] INFO  s.software.SPDF.SPDFApplication - Started SPDFApplication in 2.766 seconds (process running for 3.6)
1782572470: 📤 Backend: 23:01:10.125 [scheduled-vt-2] INFO  s.s.c.service.TempFileCleanupService - Running scheduled temporary file cleanup
1782572470: 📤 Backend: 23:01:10.126 [scheduled-vt-2] INFO  s.s.common.util.TempFileManager - Cleaned up 0 old temporary files
1782572470: 📤 Backend: 23:01:10.126 [scheduled-vt-2] INFO  s.s.c.service.TempFileCleanupService - Cleaned up 0 registered temporary files
1782572470: 📤 Backend: 23:01:10.129 [main] WARN  o.s.c.events.SpringDocAppInitializer - SpringDoc /v1/api-docs endpoint is enabled by default. To disable it in production, set the property 'springdoc.api-docs.enabled=false'
1782572470: 📤 Backend: 23:01:10.129 [main] WARN  o.s.c.events.SpringDocAppInitializer - SpringDoc /swagger-ui.html endpoint is enabled by default. To disable it in production, set the property 'springdoc.swagger-ui.enabled=false'
1782572470: 📤 Backend: 23:01:10.129 [main] INFO  s.software.SPDF.SPDFApplication - Stirling-PDF running on port: 52404
1782572470: 🎉 Backend started on port: 52404
1782572470: 🔌 Navigate to: http://127.0.0.1:52404/
1782572470: 📤 Backend: 23:01:10.130 [main] INFO  s.software.SPDF.SPDFApplication - Stirling-PDF Started.
1782572470: 📤 Backend: 23:01:10.130 [main] INFO  s.software.SPDF.SPDFApplication - Navigate to http://localhost:52404/
1782572555: 🔍 Checking if app is default PDF handler
1782572555: macOS PDF handler: com.apple.Preview

I've just tested 2.13.2 on my Mac and I could sign in fine with both SSO and email/password, so I suspect this might be a difficult one to track down. Can you open the developer console (cmd option i) and paste any error messages that appear in the console while you try to log in please? Also could you attach /Users/<username>/Library/Logs/Stirling-PDF/tauri-backend.log please? Hopefully one of them provides a hint of what's going wrong

Thank you so much!

[jbrunton96]

@htwyay I think I've fixed it, but I can't be sure since I couldn't recreate it myself. Could you install the version linked here #6838 (comment) and let me know if it fixes your issue please?

[htwyay]

Thank you so much!

I removed my old installation completely from my system, then had the new version installed. The issue repeated for the first time trying to login, but it disappeared in the second try. I now can successfully sign in to my account. And after removing this new installation and reinstalling it to try again, it still works.

Nonetheless, there are still some error logs that might be interesting.
Error:

[Error] [TauriHttpClient] HTTP Error 404:
Object

body: "{\"detail\":\"No endpoint found for GET /api/v1/auth/me\",\"instance\":\"/api/v1/auth/me\",\"status\":404,\"title\":\"Endpoint No…"

method: "GET"

status: 404

statusText: "Not Found"

url: "http://127.0.0.1:49169/api/v1/auth/me"

Object Prototype
	executeRequest (index-C0wma-BN.js:92:29693)
[Error] [TauriHttpClient] Error details:
Object

code: "ERR_NOT_FOUND"

message: "Endpoint not found - Server may not support this operation"

method: "GET"

originalError: undefined

status: 404

url: "http://127.0.0.1:49169/api/v1/auth/me"

Object Prototype
	createError (index-C0wma-BN.js:92:27455)
	executeRequest (index-C0wma-BN.js:92:29905)
[Error] [SpringAuth] getSession error:
Error: Endpoint not found - Server may not support this operation
createError — index-C0wma-BN.js:92:27305
executeRequest — index-C0wma-BN.js:92:29905
	getSession (index-C0wma-BN.js:122:156053)
[Error] [Auth] Initial session error:
Object

message: "Endpoint not found - Server may not support this operation"

Object Prototype
	(anonymous function) (index-C0wma-BN.js:122:162891)

But there is no warning log, and tauri-backend.log looks clear.

1782792137: 🚀 Tauri app setup started
1782792137: 🔍 DEBUG: Setup completed
1782792137: 🚀 Starting bundled backend in background
1782792137: 🚀 start_backend() called - Attempting to start backend with bundled JRE...
1782792137: ☁️ Running in SaaS mode - starting local backend
1782792137: 🔍 Resource directory: "/Applications/Stirling PDF.app/Contents/Resources"
1782792137: ✅ Found bundled JRE: "/Applications/Stirling PDF.app/Contents/Resources/runtime/jre/bin/java"
1782792137: 📋 Selected JAR: "stirling-pdf-2.13.2.jar"
1782792137: 📦 Found JAR file: "/Applications/Stirling PDF.app/Contents/Resources/libs/stirling-pdf-2.13.2.jar"
1782792137: 📦 Normalized JAR path: "/Applications/Stirling PDF.app/Contents/Resources/libs/stirling-pdf-2.13.2.jar"
1782792137: 📦 Normalized Java path: "/Applications/Stirling PDF.app/Contents/Resources/runtime/jre/bin/java"
1782792137: 📁 App data directory: /Users/htwyay/Library/Application Support/Stirling-PDF
1782792137: 📁 Log directory: /Users/htwyay/Library/Application Support/Stirling-PDF/logs
1782792137: 📁 Working directory: /Users/htwyay/Library/Application Support/Stirling-PDF
1782792137: 📁 Config directory: /Users/htwyay/Library/Application Support/Stirling-PDF/configs
1782792137: 🔧 Equivalent command: TAURI_PARENT_PID=929 "/Applications/Stirling PDF.app/Contents/Resources/runtime/jre/bin/java" -Xmx2g -DBROWSER_OPEN=false -DSTIRLING_PDF_TAURI_MODE=true -Dlogging.file.path=/Users/htwyay/Library/Application Support/Stirling-PDF/logs -Dlogging.file.name=stirling-pdf.log -Dserver.port=0 -Dsecurity.enableLogin=false -Dsecurity.csrfDisabled=true -jar /Applications/Stirling PDF.app/Contents/Resources/libs/stirling-pdf-2.13.2.jar
1782792137: 📁 Backend logs will be in: /Users/htwyay/Library/Application Support/Stirling-PDF/logs
1782792137: 🔍 Java executable permissions: Permissions(FilePermissions { mode: 0o100755 (-rwxr-xr-x) })
1782792137: 🔍 Java executable mode: 0o100755
1782792137: 📦 JAR file size: 198170731 bytes
1782792137: ⚙️ Starting backend with bundled JRE...
1782792137: ✅ Backend started with bundled JRE, monitoring output...
1782792137: ✅ Backend startup sequence completed, starting flag cleared
1782792137: 📤 Backend: 12:02:17.662 [main] INFO  s.software.SPDF.SPDFApplication - Without additional features in jar
1782792137: 📤 Backend: 12:02:17.663 [main] INFO  s.s.c.c.ConfigInitializer - Current settings file line count: 0
1782792137: 📤 Backend: 12:02:17.664 [main] INFO  s.s.c.c.ConfigInitializer - Created settings file from template
1782792137: 📤 Backend: 12:02:17.664 [main] INFO  s.s.c.c.ConfigInitializer - Created custom_settings file: ./configs/custom_settings.yml
1782792137: 📤 Backend: 12:02:17.664 [main] INFO  s.software.SPDF.SPDFApplication - Settings file: ./configs/settings.yml
1782792137: 📤 Backend: 12:02:17.664 [main] INFO  s.software.SPDF.SPDFApplication - Custom settings file: ./configs/custom_settings.yml
1782792137: 📤 Backend:  ____ _____ ___ ____  _     ___ _   _  ____       ____  ____  _____
1782792137: 📤 Backend: / ___|_   _|_ _|  _ \| |   |_ _| \ | |/ ___|     |  _ \|  _ \|  ___|
1782792137: 📤 Backend: \___ \ | |  | || |_) | |    | ||  \| | |  _ _____| |_) | | | | |_
1782792137: 📤 Backend:  ___) || |  | ||  _ <| |___ | || |\  | |_| |_____|  __/| |_| |  _|
1782792137: 📤 Backend: |____/ |_| |___|_| \_\_____|___|_| \_|\____|     |_|   |____/|_|
1782792137: 📤 Backend: Powered by Spring Boot 4.0.6
1782792137: 📤 Backend: 12:02:17.895 [main] INFO  s.software.SPDF.SPDFApplication - Starting SPDFApplication v2.13.2 using Java 25.0.3 with PID 938 (/Applications/Stirling PDF.app/Contents/Resources/libs/stirling-pdf-2.13.2.jar started by htwyay in /Users/htwyay/Library/Application Support/Stirling-PDF)
1782792137: 📤 Backend: 12:02:17.895 [main] INFO  s.software.SPDF.SPDFApplication - The following 1 profile is active: "default"
1782792137: 📂 Returning and clearing 0 opened file(s)
1782792137: 🚀 start_backend() called - Attempting to start backend with bundled JRE...
1782792137: ☁️ Running in SaaS mode - starting local backend
1782792137: ⚠️ Backend process already running, skipping start
1782792138: 📤 Backend: 12:02:18.723 [main] INFO  s.s.S.config.MultipartConfiguration - Using default multipart file upload limit: 2000MB
1782792138: 📤 Backend: 12:02:18.885 [main] INFO  s.software.SPDF.SPDFApplication - Running in Tauri mode. Parent process PID: 929
1782792138: 📤 Backend: 12:02:18.887 [main] INFO  s.s.c.config.TempFileConfiguration - Created temporary directory: /var/folders/xn/x9c9vbyn4d13zkmz0f9p7v840000gn/T/stirling-pdf
1782792138: 📤 Backend: 12:02:18.896 [main] INFO  s.s.c.c.RuntimePathConfig - Registered watched folder path: /Users/htwyay/Library/Application Support/Stirling-PDF/pipeline/watchedFolders
1782792138: 📤 Backend: 12:02:18.896 [main] INFO  s.s.c.c.RuntimePathConfig - Using Tesseract data path: /usr/share/tesseract-ocr/5/tessdata
1782792138: 📤 Backend: 12:02:18.926 [virtual-56] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: rar - Disabling group: rar (Affected features: PDF To Cbr)
1782792138: 📤 Backend: 12:02:18.926 [virtual-76] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: unoconvert - Disabling group: Unoconvert (Affected features: File To PDF)
1782792138: 📤 Backend: 12:02:18.926 [virtual-60] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: ocrmypdf - Disabling group: OCRmyPDF (Affected features: Ocr PDF)
1782792138: 📤 Backend: 12:02:18.926 [virtual-68] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: pdftohtml - Disabling group: Pdftohtml (Affected features: PDF To Html, PDF To Markdown)
1782792138: 📤 Backend: 12:02:18.926 [virtual-78] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: ebook-convert - Disabling group: Calibre (Affected features: PDF To Epub)
1782792138: 📤 Backend: 12:02:18.926 [virtual-70] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: gs - Disabling group: Ghostscript (Affected features: Replace Invert PDF, Repair, Compress PDF, Scanner Effect, Vector To PDF, PDF To Vector, Crop)
1782792138: 📤 Backend: 12:02:18.926 [virtual-69] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: magick - Disabling group: ImageMagick (Affected features: Compress PDF)
1782792138: 📤 Backend: 12:02:18.926 [virtual-67] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: weasyprint - Disabling group: Weasyprint (Affected features: Eml To PDF, Markdown To PDF, Url To PDF, Html To PDF)
1782792138: 📤 Backend: 12:02:18.926 [virtual-58] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: tesseract - Disabling group: tesseract (Affected features: Ocr PDF)
1782792138: 📤 Backend: 12:02:18.926 [virtual-63] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: qpdf - Disabling group: qpdf (Affected features: Repair, Compress PDF)
1782792138: 📤 Backend: 12:02:18.926 [virtual-73] WARN  s.s.SPDF.config.ExternalAppDepConfig - Missing dependency: soffice - Disabling group: LibreOffice (Affected features: File To PDF, PDF To Xml, PDF To Presentation, PDF To Pdfa, PDF To Word, PDF To Rtf, PDF To Html)
1782792139: 📤 Backend: 12:02:19.955 [main] WARN  s.s.SPDF.config.ExternalAppDepConfig - OpenCV not available in Python - Disabling OpenCV features: Extract Image Scans
1782792139: 📤 Backend: 12:02:19.956 [main] INFO  s.s.S.config.EndpointConfiguration - Disabled tool groups: Calibre, Ghostscript, ImageMagick, LibreOffice, OCRmyPDF, OpenCV, Pdftohtml, Unoconvert, Weasyprint, qpdf, rar, tesseract (endpoints may have alternative implementations)
1782792139: 📤 Backend: 12:02:19.957 [main] INFO  s.s.S.config.EndpointConfiguration - Disabled functional groups: enterprise
1782792139: 📤 Backend: 12:02:19.957 [main] INFO  s.s.S.config.EndpointConfiguration - Total disabled endpoints: 20. Disabled endpoints: eml-to-pdf, extract-image-scans, file-to-pdf, html-to-pdf, ocr-pdf, pdf-to-cbr, pdf-to-epub, pdf-to-html, pdf-to-markdown, pdf-to-pdfa, pdf-to-presentation, pdf-to-rtf, pdf-to-vector, pdf-to-word, pdf-to-xml, repair, replace-invert-pdf, scanner-effect, url-to-pdf, vector-to-pdf
1782792140: 📤 Backend: 12:02:20.100 [main] INFO  s.s.SPDF.config.TauriProcessMonitor - Tauri mode detected. Parent process ID: 929
1782792140: 📤 Backend: 12:02:20.101 [main] INFO  s.s.SPDF.config.TauriProcessMonitor - Started monitoring parent Tauri process (PID: 929)
1782792140: 📤 Backend: 12:02:20.176 [main] INFO  s.s.c.c.i.InProcessClusterConfiguration - Cluster backplane: in-process (single node)
1782792140: 📤 Backend: 12:02:20.180 [main] INFO  s.s.S.s.PdfJsonFallbackFontService - Using fallback font location: classpath:/static/fonts/NotoSans-Regular.ttf
1782792140: 📤 Backend: 12:02:20.181 [main] INFO  s.s.S.s.pdfjson.PdfJsonFontService - [FONT-DEBUG] CFF conversion enabled, checking tool availability...
1782792140: 📤 Backend: 12:02:20.184 [main] WARN  s.s.S.s.pdfjson.PdfJsonFontService - [FONT-DEBUG] Python command '/opt/venv/bin/python3' not found; Python CFF conversion disabled
1782792140: 📤 Backend: 12:02:20.186 [main] WARN  s.s.S.s.pdfjson.PdfJsonFontService - [FONT-DEBUG] FontForge command 'fontforge' not found; FontForge CFF conversion disabled
1782792140: 📤 Backend: 12:02:20.186 [main] INFO  s.s.S.s.pdfjson.PdfJsonFontService - [FONT-DEBUG] Selected CFF converter method: python
1782792140: 📤 Backend: 12:02:20.552 [main] INFO  s.s.S.s.p.t.library.Type3FontLibrary - [TYPE3] Loaded 61 Type3 library entries (signatures=81, aliases=64) from classpath:/type3/library/index.json
1782792140: 📤 Backend: 12:02:20.607 [main] INFO  s.s.SPDF.service.VeraPDFService - VeraPDF Greenfield initialized successfully
1782792140: 📤 Backend: 12:02:20.644 [main] INFO  s.s.c.service.MobileScannerService - Mobile scanner temp directory: /var/folders/xn/x9c9vbyn4d13zkmz0f9p7v840000gn/T/stirling-mobile-scanner
1782792140: 📤 Backend: 12:02:20.826 [main] INFO  s.s.S.s.CertificateValidationService - Loading certificates from Java system trust store
1782792140: 📤 Backend: 12:02:20.837 [main] INFO  s.s.S.s.CertificateValidationService - Loaded 144 CA certificates from Java system trust store
1782792140: 📤 Backend: 12:02:20.838 [main] INFO  s.s.S.s.CertificateValidationService - Loading bundled Mozilla CA certificates from resources
1782792140: 📤 Backend: 12:02:20.844 [main] INFO  s.s.S.c.web.ReactRoutingController - Static files custom path: ./customFiles/static/
1782792140: 📤 Backend: 12:02:20.855 [resource-monitor-0] INFO  s.s.common.service.ResourceMonitor - System resource status changed from OK to CRITICAL
1782792140: 📤 Backend: 12:02:20.856 [resource-monitor-0] INFO  s.s.common.service.ResourceMonitor - Current metrics - CPU: 95.5%, Memory: 24.4%, Free Memory: 231 MB
1782792140: 📤 Backend: 12:02:20.862 [main] INFO  s.s.c.service.TempFileCleanupService - Created LibreOffice temp directory: /var/folders/xn/x9c9vbyn4d13zkmz0f9p7v840000gn/T/stirling-pdf/libreoffice
1782792140: 📤 Backend: 12:02:20.863 [main] INFO  s.s.c.service.TempFileCleanupService - Running in Server-jar mode, using conservative cleanup strategy
1782792140: 📤 Backend: 12:02:20.864 [main] INFO  s.s.c.service.TempFileCleanupService - Startup cleanup complete. Deleted 0 temporary files/directories
1782792140: 📤 Backend: 12:02:20.869 [main] INFO  s.software.common.util.FileMonitor - Monitoring directory: /Users/htwyay/Library/Application Support/Stirling-PDF/pipeline/watchedFolders
1782792140: 📤 Backend: 12:02:20.922 [main] INFO  s.software.SPDF.config.WebMvcConfig - Tauri mode detected - enabling CORS for Tauri protocols (v1 and v2)
1782792141: 📤 Backend: 12:02:21.080 [main] WARN  i.m.c.i.binder.jvm.JvmGcMetrics - GC notifications will not be available because com.sun.management.GarbageCollectionNotificationInfo is not present
1782792141: 📤 Backend: 12:02:21.080 [main] WARN  i.m.c.i.binder.jvm.JvmGcMetrics - GC notifications will not be available because no GarbageCollectorMXBean of the JVM provides any. GCs=[G1 Young Generation, G1 Concurrent GC, G1 Old Generation]
1782792141: 📤 Backend: 12:02:21.106 [main] INFO  s.software.common.service.JobQueue - Starting JobQueue lifecycle
1782792141: 📤 Backend: 12:02:21.124 [main] INFO  s.software.SPDF.SPDFApplication - Started SPDFApplication in 3.459 seconds (process running for 3.807)
1782792141: 🎉 Backend startup completed: 12:02:21.124 [main] INFO  s.software.SPDF.SPDFApplication - Started SPDFApplication in 3.459 seconds (process running for 3.807)
1782792141: 📤 Backend: 12:02:21.126 [scheduled-vt-7] WARN  s.software.common.util.FileMonitor - Not monitoring any directories; attempting to re-register root paths.
1782792141: 📤 Backend: 12:02:21.126 [scheduled-vt-2] INFO  s.s.c.service.TempFileCleanupService - Running scheduled temporary file cleanup
1782792141: 📤 Backend: 12:02:21.126 [scheduled-vt-5] INFO  s.s.S.c.a.p.PipelineDirectoryProcessor - Created directory: /Users/htwyay/Library/Application Support/Stirling-PDF/pipeline/watchedFolders
1782792141: 📤 Backend: 12:02:21.128 [scheduled-vt-2] INFO  s.s.common.util.TempFileManager - Cleaned up 0 old temporary files
1782792141: 📤 Backend: 12:02:21.128 [scheduled-vt-7] INFO  s.software.common.util.FileMonitor - Registered directory: /Users/htwyay/Library/Application Support/Stirling-PDF/pipeline/watchedFolders
1782792141: 📤 Backend: 12:02:21.128 [scheduled-vt-2] INFO  s.s.c.service.TempFileCleanupService - Cleaned up 0 registered temporary files
1782792141: 📤 Backend: 12:02:21.130 [main] WARN  o.s.c.events.SpringDocAppInitializer - SpringDoc /v1/api-docs endpoint is enabled by default. To disable it in production, set the property 'springdoc.api-docs.enabled=false'
1782792141: 📤 Backend: 12:02:21.130 [main] WARN  o.s.c.events.SpringDocAppInitializer - SpringDoc /swagger-ui.html endpoint is enabled by default. To disable it in production, set the property 'springdoc.swagger-ui.enabled=false'
1782792141: 📤 Backend: 12:02:21.130 [main] INFO  s.software.SPDF.SPDFApplication - Stirling-PDF running on port: 49169
1782792141: 🎉 Backend started on port: 49169
1782792141: 🔌 Navigate to: http://127.0.0.1:49169/
1782792141: 📤 Backend: 12:02:21.131 [main] INFO  s.software.SPDF.SPDFApplication - Stirling-PDF Started.
1782792141: 📤 Backend: 12:02:21.131 [main] INFO  s.software.SPDF.SPDFApplication - Navigate to http://localhost:49169/
1782792141: 🔍 Checking if app is default PDF handler
1782792141: macOS PDF handler: com.apple.Preview
1782792141: 📤 Backend: 12:02:21.644 [jetty-2] WARN  s.s.S.e.GlobalExceptionHandler - No resource at /api/v1/policies: No static resource api/v1/policies for request '/api/v1/policies'.
1782792147: 📤 Backend: 12:02:27.793 [jetty-156] WARN  s.s.S.e.GlobalExceptionHandler - No resource at /api/v1/policies: No static resource api/v1/policies for request '/api/v1/policies'.
1782792149: 📤 Backend: 12:02:29.779 [jetty-164] WARN  s.s.S.e.GlobalExceptionHandler - No resource at /api/v1/policies: No static resource api/v1/policies for request '/api/v1/policies'.
1782792168: 🔍 Checking if app is default PDF handler
1782792168: macOS PDF handler: com.apple.Preview
1782792171: 📤 Backend: 12:02:51.686 [jetty-420] WARN  s.s.S.e.GlobalExceptionHandler - No resource at /api/v1/auth/me: No static resource api/v1/auth/me for request '/api/v1/auth/me'.
1782792193: 🔍 Checking if app is default PDF handler
1782792193: macOS PDF handler: com.apple.Preview
1782792193: 🔍 Checking for updates...
1782792195: ✅ App is up to date
1782792200: 📤 Backend: 12:03:20.860 [resource-monitor-0] INFO  s.s.common.service.ResourceMonitor - System resource status changed from CRITICAL to OK
1782792200: 📤 Backend: 12:03:20.861 [resource-monitor-0] INFO  s.s.common.service.ResourceMonitor - Current metrics - CPU: 42.4%, Memory: 19.7%, Free Memory: 342 MB
1782792201: 🔍 Checking if app is default PDF handler
1782792201: macOS PDF handler: com.apple.Preview
1782792201: 🔍 Checking for updates...
1782792201: ✅ App is up to date
1782792253: 🔍 Checking if app is default PDF handler
1782792253: macOS PDF handler: com.apple.Preview
1782792253: 🔍 Checking for updates...
1782792254: ✅ App is up to date
1782792256: 🔍 Checking if app is default PDF handler
1782792256: macOS PDF handler: com.apple.Preview
1782792258: 📤 Backend: 12:04:18.021 [jetty-780] WARN  s.s.S.e.GlobalExceptionHandler - No resource at /api/v1/policies: No static resource api/v1/policies for request '/api/v1/policies'.

@htwyay I think I've fixed it, but I can't be sure since I couldn't recreate it myself. Could you install the version linked here #6838 (comment) and let me know if it fixes your issue please?

[jbrunton96]

Great to know it works! It's a little weird that it failed on your first attempt but let's assume it just got into a bad state from your previous inability to log in that resolved itself when you tried to log in the first time on this version. Please let us know if it isn't working after the proper release of this.

Nonetheless, there are still some error logs that might be interesting.

Thanks for sending these too. It's annoying these errors are in the console but they're ultimately harmless. They're caused by parts of the app trying to do authentication before the sign in has actually succeeded. Nothing bad happens when the auth fails, it's just a little eager to throw an error to the console. I'll proceed with getting my PR reviewed and merged and leave these extra errors as future work to tidy.

[htwyay]

Thank you so much!