Invalid key in header: X-API-Key

[Adriano-dv]

Hello,
In the last few hours, in the Preview environment, we have been receiving the following errors when validating eForms:
With the v2 API: 403 - "Invalid key in header: X-API-Key"
With the v3 API: 401 - "This API Key does not exist"

We have tried different API keys, all of which are still active.
What this might be due to? Is this a general issue?

Thanks in advance.

[pcolast]

Hello,

Thank you for reaching out regarding the errors encountered in the Preview environment.
We have thoroughly checked the system and can confirm that there are no technical issues affecting the Preview environment.

Regarding the API key errors:

• For the v2 API, a "403 - Invalid key in header: X-API-Key" error may occur during validation or render operations if the API key being used was not generated specifically for the Preview environment.
• For the v3 API, a "401 - This API Key does not exist" error typically indicates that the API key is not recognized, which can happen if the key was created for the production (PROD) environment.

Please ensure that the API keys you are using were generated via the Preview developer portal. Keys intended for the production environment will not function in the Preview environment, resulting in the errors you've described.

If you continue to experience issues after verifying your API keys, please let us know so we can assist further.
Thank you for your understanding.
Best regards,
Stefan