For easy traceability, usability and in combination with ticketing systems, saving outgoing emails to an IMAP sent folders enables the user to quickly see which emails where sent out to whom and with what content. Reduces the necessicity to (B)CC internal contacts.
For easy traceability, usability and in combination with ticketing systems, saving outgoing emails to an IMAP sent folders enables the user to quickly see which emails where sent out to whom and with what content. Reduces the necessicity to (B)CC internal contacts.