Individual Audit Page Turns Blank After a Few Minutes

[mrfu-space]

Describe the bug
The individual audit page loads initially but becomes blank after a few minutes.

To Reproduce
Steps to reproduce the behavior:

1. Log in to the application.
2. Create a new audit.
3. Wait for the audit to scan.
4. Check back after a few minutes.

Expected behavior
The individual audit page should consistently display status of the scan without becoming blank.

Screenshots

Desktop (please complete the following information):

• OS: Windows
• Browser: Chrome
• Version: Unknown

Smartphone (please complete the following information):

• Device: N/A
• OS: N/A
• Browser: N/A
• Version: N/A

Additional context
This issue was logged on behalf of the DAS team. Please feel free to let us know if you need any additional information.

[azdak]

As discussed on the 3/5 DAS/DAE call, we are pretty sure this issue, #591 , and #588 are all due to increased usage/scanning causing Equalify to hit AWS resource limits, which triggered a lot of system-wide instability and performance problems.

A fix for the resource-limit problem was implemented 2/26, so we're going to consolidate #591 and #588 into this issue, and leave it open for a week or two to see if the issue persists. @mrfu-space please let us know if you or the Service Team continue to see these kind of errors (blank pages, tables disappearing, etc)!

[bbertucc]

@azdak is this resolved?

[azdak]

@mrfu-space Closing this, as we haven't seen reoccurrence, so looks like the 2/26 patch corrected it. If similar issues happen again, please feel free to open a new issue!