Describe the bug
We are receiving around 100-150 errors a day in the logging and monitoring dashboard for the RP_IVR callback service. This is due to the unwanted webhook details shared by the KooKoo IVR. The webhook shared by KooKoo is not completed which is not getting handled properly in our webhook processing service.
To Reproduce
Steps to reproduce the behavior:
- Set Callback payload
"AccountSid": "123456789123",
"To": "+",
"Direction": "outbound-api"
}
- Trigger Callback function with POST request
- See the error
Expected behavior
We wanted to ignore the webhooks shared by the KooKoo IVR whenever there are no user and call details present in the webhook.
Screenshots

Environment (please complete the following information):
Additional context
NA
Acceptance Criteria
Documentation
Add whatever documentation will be required here.
Describe the bug
We are receiving around 100-150 errors a day in the logging and monitoring dashboard for the RP_IVR callback service. This is due to the unwanted webhook details shared by the KooKoo IVR. The webhook shared by KooKoo is not completed which is not getting handled properly in our webhook processing service.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
We wanted to ignore the webhooks shared by the KooKoo IVR whenever there are no user and call details present in the webhook.
Screenshots

Environment (please complete the following information):
Additional context
NA
Acceptance Criteria
Documentation
Add whatever documentation will be required here.