BOINC Manager 8.2.8 on macOS BOINCstatsBAM! connectivity issues (on one of two clients)

[brian163]

Describe the bug

This morning, I discovered via the BOINCstats page that one of my clients had not reported in since November. 24th. The error message when I click Synchronize was: "the URL you supplied is not that of a BOINC-based account manager".

Steps to reproduce

Click Synchronize (to force an update).

Expected behavior

So I:

• Confirmed I could reach the BOINCstats page (https://bam.boincstats.com/) and login to the BOINCstats page directly (credentials were correct, no DNS issues, etc.)
• Confirmed a second client (at a different location/network) that I had also updated to 8.2.8 was still connecting to BOINCstats BAM! properly
• Told the client in question to stop using BOINCstats BAM! manager and tried to re-add it to refresh the setup. Same error.
• Completely uninstalled BOINC from the client in question and re-installed 8.2.8. Same error.

Each time, the only message in the client log was "Contacting account manager at https://bam.boincstats.com/
". (I knew from the other working client the next message should have been a response starting with "Account manager: BAM! User: xxxx, brian163".)

At that point I was starting to pull out my hair a bit until I noticed that the installer file I had for 8.2.8 was *dated November 24th. That seemed to be too much of a coincidence. So I uninstalled the 8.2.8 client completely again and went back to the last version I had been running prior to that date, which I believe was 8.2.5.

Installed 8.2.5, went to add a manager, selected BOINCstats BAM!. This time, the initial connect took a minute or two (so I knew something had changed), and then it prompted me for credentials. It logged in and attached successfully.

Screenshots

No response

System information

macOS 26.2

Additional context

I clearly can't state that 8.2.8's BAM! connection is broken completely because it is working on another client. But I have absolutely no idea why it wouldn't work on my main client. Right now I'm just happy it is working again. But I don't like to be behind on versions and I considered trying to install 8.2.8 again to see what would happen. But I thought it best to report this here first to see if there are any diagnostics I could capture before or after the 8.2.8 install to help get to the root cause of the problem?

[brian163]

Is there anything I can provide here? Also, I noted 8.2.6 and 8.2.7 were preview versions but I didn't find anything in the change notes that seemed to be related. Is there a particular version that I should try that may provide additional insight here?

Thanks to anyone who can share any insight.

[davidpanderson]

I was unable to repro this.

[brian163]

I was unable to repro this.

Are there logs or other diagnostics I can provided to assist in root cause analysis? I can't think of anything else for me to try on my own having performed a full uninstall/install.

[davidpanderson]

Please set the http_debug logging flag and post the resulting messages.

[brian163]

Thanks for the response. I am currently traveling but will do this as soon as I can.

[brian163]

Installed 8.2.8. Error returned. Here's the log capture starting with the first contact attempt to BOINCstats after starting up the client.

http_debug.txt

Thanks

[AenBleidd]

According to the log file, this is an issue with the configuration of the Cloudflare on the server side.
Have no idea why this worked on the previous version of BOINC client.
But I'd report this issue to the BAM.

[brian163]

Thanks for taking a look, I will try submitting a bug report over on the BAM forum.