Blog post about our status page (#496)

Co-authored-by: aprilmj <[email protected]>

Author: 2 people

README.md

@@ -23,6 +23,10 @@ See [the Team Compass blog documentation](https://compass.2i2c.org/communication
 
 ## Website-specific features
 
+### Add a Feedback button to a page or post
+
+Use the `{{< feedback >}}` short-code to add a button that provides a feedback link for the current page. See more information in [our feedback process docs](https://docs.google.com/document/d/1bH5fN2lXcZ-vjQ4Pb4lfaeQbmoCBkN1QYjA7ZaxkmsY/edit?tab=t.dxyyjksnpswv#heading=h.kh8meot2eulc).
+
 ### Automatic GitHub link shortening
 
 This theme will automatically shorten GitHub links and add a little GitHub icon to the front. For example, see the [Jack Eddy Symposium blog post](https://2i2c.org/blog/2022/eddy-symposium-report/).

config/_default/hugo.yaml

@@ -32,7 +32,7 @@ permalinks:
   tags: '/tag/:slug/'
   categories: '/category/:slug/'
   publication_types: '/publication-type/:slug/'
-disableAliases: true
+disableAliases: false # This makes Hugo generate HTML redirects instead of server-side ones
 outputs:
   home: [HTML, RSS, JSON, WebAppManifest, headers, redirects]
   section: [HTML, RSS]

content/blog/2025/good-citizen/index.md

@@ -0,0 +1,31 @@
+---
+title: "Demonstrating our infrastructure's reliability with a hub status page for our communities"
+subtitle: ""
+tags: ["reliability"]
+categories: ["service"]
+date: "2025-09-23"
+featured: false
+draft: false
+---
+
+One of 2i2c's goals is to **make the cloud safe for science**.
+A big part of this is making the black box of commercial cloud infrastructure more predictable and reliable for our member communities, across our network of community hubs that all operate autonomously.
+
+{{< feedback >}}
+
+To that end, we've created a **status page for 2i2c's network of community hubs**. This is a source of truth to provide a high-level picture of the stability of our infrastructure, let a community know if their hub is experiencing a problem, and to give us a heads up when things aren't working as expected. You can check it out at:
+
+👉 [**`status.2i2c.org`**](https:status.2i2c.org)
+
+{{< figure src="featured.png" caption="The 2i2c Status Page gives communities a high-level view of the uptime for our entire network of community hubs.">}}
+
+While we make status more visible, we're also [streamlining our incident response processes](https://github.com/2i2c-org/team-compass/pull/1021) in order to more quickly respond to outages when they occur (ideally, before a community has even noticed!).
+
+There are still plenty of improvements we'd like to make: for example, we're focusing on major outages right now, but would like to extend some level of reporting for _degraded_ service, like unexpectedly slow start times.
+
+## Learn more
+
+- 👉 [The status page](https://2i2c-hubs.trust.pagerduty.com/posts/dashboard)
+- 👉 [The status page documentation](https://docs.2i2c.org/admin/reliability/status-page/)
+- 👉 [Our new process for incident response](https://github.com/2i2c-org/team-compass/pull/1021)
+- 👉 Follow an [in-progress initiative to improve the reliability of our infrastructure](https://github.com/2i2c-org/infrastructure/issues/6417)

content/blog/2025/status-page/featured.png

@@ -0,0 +1,10 @@
+{{/* Hugo shortcode for generating a feedback callout with button */}}
+{{ $url := .Get "url" | default .Page.Permalink }}
+{{ $feedbackForm := "https://docs.google.com/forms/d/e/1FAIpQLSff-u-sWFuwO1-VTgk2Ir7f1nfUUlLevQk_Vkk_jnmcI1nJnw/viewform?usp=pp_url&entry.648332035=" }}
+{{ $fullUrl := printf "%s%s" $feedbackForm $url }}
+
+<a href="{{ $fullUrl }}" target="_blank" rel="noopener" class="text-decoration-none">
+  <div class="alert alert-info d-flex align-items-start p-3" role="button" style="transition: all 0.2s ease;" onmouseover="this.style.backgroundColor='#b3e5fc'" onmouseout="this.style.backgroundColor=''" onfocus="this.style.backgroundColor='#b3e5fc'" onblur="this.style.backgroundColor=''">
+    <div class="fw-bold mb-1"><span style="font-weight:bold">Give us feedback!</span> Click here to provide feedback that will help us make this more impactful.</div>
+  </div>
+</a>